Remote Performance Reporting Analyst (BSC & BI)

ibex; Mandaluyong; Hybrid; PHP 600,000 - 1,000,000; Full time

Job summary

Ibex is seeking a Performance & BSC Reporting Analyst to manage and enable performance reporting across technical and non-technical teams. The role focuses on Balanced Scorecard, productivity tracking, and data quality to provide leadership with clear visibility into operational performance.

You will consolidate reporting, improve trackers, and deliver structured insights to support performance management, accountability, and continuous improvement.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 3–5+ years in reporting, analytics, or performance tracking.
• Strong understanding of KPI frameworks and Balanced Scorecards (BSC).
• Proficiency in Excel/Google Sheets and Power BI.
• Experience extracting data from Jira and Confluence.

Responsibilities

• Own and manage all Balanced Scorecard (BSC) and performance-related trackers across teams.
• Consolidate all BSC, productivity, and performance data into centralized reports and dashboards.
• Ensure trackers are accurate, complete, and maintained.
• Perform regular data cleanup, validation, and standardization across trackers.
• Identify gaps and risks in reported data and escalate with actions.

Skills

KPI frameworks

Power BI

Excel/Google Sheets

Data analysis

Stakeholder management

Education

Bachelor's degree in a relevant field

Tools

Jira

Confluence

Power BI

Job description

Ibex is seeking a Performance & BSC Reporting Analyst to manage and enable performance reporting across technical and non-technical teams. The role focuses on Balanced Scorecard, productivity tracking, and data quality to provide leadership with clear visibility into operational performance.

You will consolidate reporting, improve trackers, and deliver structured insights to support performance management, accountability, and continuous improvement.