Remote Migraine Care Navigator - Patient Experience Lead

Pearl; Metro Manila; Remote; PHP 400,000 - 600,000; Full time

Job summary

A leading healthcare provider is seeking a Migraine Care Navigator who will guide patients through their care journey. The role involves conducting patient intakes, managing appointments, and providing education, ensuring compassionate support throughout. This fully remote position is ideal for candidates with 2-3 years in healthcare coordination and strong communication skills. Competitive salary and health coverage are offered.

Benefits

Competitive salary

Health coverage for PH-based talents

Generous PTO

Direct mentorship from international experts

Flexible work hours

Qualifications

• 2-3+ years of experience in patient navigation, healthcare coordination, or medical assistance.
• Familiarity with HIPAA compliance and medical terminology.
• Ability to multitask and manage high patient volume.

Responsibilities

• Guide patients through the onboarding process and explain treatment pathways.
• Manage and schedule appointments to minimize wait times.
• Collect patient feedback and identify areas for process improvement.

Skills

Patient navigation

Healthcare coordination

Strong communication skills

Empathy

Organizational skills

Education

Background in healthcare operations or patient advocacy

Tools

EHR/EMR systems

Scheduling software

Slack

Zoom

Google Workspace

Job description

A leading healthcare provider is seeking a Migraine Care Navigator who will guide patients through their care journey. The role involves conducting patient intakes, managing appointments, and providing education, ensuring compassionate support throughout. This fully remote position is ideal for candidates with 2-3 years in healthcare coordination and strong communication skills. Competitive salary and health coverage are offered.