Remote IT Support Engineer — Growth in Cyber & Cloud

InfoHedge Technologies LLC; Cebu City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A technology solutions provider in Cebu City is seeking a Tier 1 Engineer for remote client support. Responsibilities include troubleshooting diverse computing environments and client issues. Ideal candidates should have 2-4 years of desktop support experience and excellent communication skills. Knowledge in Microsoft Office and Active Directory is preferred. This position offers an exciting opportunity for personal and professional growth.

Qualifications

• 2-4+ years desktop support experience.
• Knowledge of mobile device configurations.
• Able to articulate technical information clearly.

Responsibilities

• Provide remote client support in diverse environments.
• Analyze and document client/server network issues.
• Resolve Mail Application/Office 365 issues.

Skills

Excellent problem solver

Verbal and written communication skills

Customer service orientation

Ability to prioritize tasks

Education

Bachelor's Degree or equivalent work experience

Tools

Active Directory

Microsoft Office

VMWare

Job description

A technology solutions provider in Cebu City is seeking a Tier 1 Engineer for remote client support. Responsibilities include troubleshooting diverse computing environments and client issues. Ideal candidates should have 2-4 years of desktop support experience and excellent communication skills. Knowledge in Microsoft Office and Active Directory is preferred. This position offers an exciting opportunity for personal and professional growth.