Remote Growth & Operations Lead — Physician Partnerships

GoLean Health; San Fernando; On-site; PHP 605,000 - 691,000; Full time

Job summary

Pillar Health Solutions is seeking a Business Development & Operations Lead to expand physician partnerships while strengthening operational systems and client experience. You will balance business development, client success, and strategic operations to support rapid growth.

The role requires strong communication with physicians and executives, plus practical AI literacy to enhance workflows and analysis. Remote, full-time work with growth opportunities and executive exposure.

Qualifications

• 2+ years of relevant experience across business operations, executive support, business development, customer success, healthcare operations, or a related field
• Demonstrated experience working directly with senior leaders, founders, executives, physicians, or business owners
• Strong client-facing communication and relationship-management skills
• Ability to manage several responsibilities simultaneously in a startup or rapidly changing environment
• Experience solving problems independently without waiting for detailed instructions
• Strong written and verbal communication
• Confidence facilitating meetings and business conversations
• Ability to organize information and communicate progress clearly
• Strong judgment when dealing with sensitive or difficult conversations
• Comfortable learning unfamiliar systems and processes independently
• Practical experience using AI tools for business or productivity
• High attention to detail, particularly where client information, billing, reporting, or financial accuracy is involved

Responsibilities

• Own physician acquisition and grow the network of physician and medical-practice partners
• Conduct discovery calls and explain Pillar's services and patient-support model
• Communicate fees, billing structure, workflow, and partnership expectations clearly
• Coordinate with dietitians, virtual trainers, administrative staff, and virtual assistants
• Monitor patient engagement and address service issues promptly
• Help establish SOPs and improve operational processes as the company scales
• Prepare and present concise updates on priorities, risks, and outcomes
• Support founder communication and executive-level collaboration

Skills

Business development

Client communication

Operations management

AI literacy

Job description

Pillar Health Solutions is seeking a Business Development & Operations Lead to expand physician partnerships while strengthening operational systems and client experience. You will balance business development, client success, and strategic operations to support rapid growth.

The role requires strong communication with physicians and executives, plus practical AI literacy to enhance workflows and analysis. Remote, full-time work with growth opportunities and executive exposure.