Remote Client Success Lead - Growth & Partnerships

Launcher Careers; Metro Manila; Remote; PHP 400,000 - 600,000; Full time

Job summary

A staffing agency is seeking a Client Success Manager to enhance client experiences and manage multiple client accounts effectively. You will ensure smooth progress from kickoff to completion, providing key metrics and updates while coordinating with coaching teams. Successful candidates will have 3–5+ years in client success or project management, possess strong organizational skills, and a self-starter mentality. Remote work available with competitive compensation and benefits.

Benefits

Up to $1800 salary

13th month pay

Annual bonus up to 150%

Comprehensive HMO policy

Annual education budget

Qualifications

• 3–5+ years of experience in client success, project management, or operations.
• Proven record of managing multiple client accounts successfully.
• Exceptional organizational skills with attention to detail.

Responsibilities

• Maintain a status for each client to monitor progress.
• Provide weekly updates to clients, coaches, and CEO.
• Coordinate with coaches on meetings and assignments.
• Monitor key metrics on client and coach performance.

Skills

Client success management

Project management

Strong written communication

Organizational skills

Proficient with project management tools

Data interpretation

Self-starter mentality

Adaptability under pressure

Tools

ClickUp

CRMs

Job description

A staffing agency is seeking a Client Success Manager to enhance client experiences and manage multiple client accounts effectively. You will ensure smooth progress from kickoff to completion, providing key metrics and updates while coordinating with coaching teams. Successful candidates will have 3–5+ years in client success or project management, possess strong organizational skills, and a self-starter mentality. Remote work available with competitive compensation and benefits.