Relationship Manager - Wealth Management

RCBC; Manila; On-site; PHP 600,000 - 1,200,000; Full time

Job summary

RCBC is seeking a Relationship Manager to grow and deepen high-net-worth client relationships. You will solicit new accounts, manage existing ones, and provide tailored financial advice to drive growth and profitability. Strong networking and compliance with KYC/AMLA are essential.

Ideal candidates are team players with a business degree and, preferably, proficiency in Chinese. You will operate within the Wealth Management division, coordinating across groups to deliver superior service.

Qualifications

• Requires team player with confidence to guide clients into business transactions.
• Bachelor’s degree in business-related field (any major).
• Preferably Chinese-speaking.

Responsibilities

• Solicits new accounts and develops/deepens existing accounts to meet sales targets and revenues.
• Develops and maintains a network of prospective clients and referrals; plans calls/visits.
• Ensures up-to-date client information for account opening, KYC and AMLA compliance.
• Provides financial advisory services to clients and coordinates with internal groups.
• Conducts client calls and visits to identify investment needs and opportunities for growth.
• Delivers coaching and guidance to Relationship Associates to enhance client acquisition.

Skills

Relationship management

Sales & business development

Client networking

Financial advisory

Education

Bachelor’s degree in business-related field

Tools

CRM software

Job description

Job Description:

Job Summary

• Services, grows and further deepens existing as well as new accounts / relationships of high net worth individuals that may be referred, assigned, transferred, or delegated to them.

How will you contribute?

• Solicits new accounts and develops/deepens existing accounts in order to generate and meet targeted sales volume or assets under management (AUM) and revenues/income for the bank. Strives to capture a bigger share of clients' wallet in order to maximize opportunities and maintain a more profitable relationship with clients.
• Develops and maintains a good network of prospective clients and referrals and systematically plans and schedules calls/visits. Conducts regular client calls and visits to identify clients' investment needs and service requirements and to also explore other opportunities for growth. Establishes clients' investment needs profile, anticipates clients' needs and creates opportunities to sell more products and services.
• Ensures proper, complete and regular up-to-date client information as required in account opening documents, risk profile, and other transaction documentations. Ensures that all bank and government regulations, ie BSP, are followed including Know Your Client (KYC) and AMLA.
• Conducts sales coaching session for Relationship Associate/s (RA's) to ensure that RA's are equipped to market products.
• Provides efficient and professional account/relationship management and financial advisory services to ensure/encourage clients' loyalty and continued patronage. Ensures provision of excellent customer service through accurate and timely servicing of accounts. Regularly and proactively recommends products and services deemed appropriate to the clients' investment needs and risk profile and are mutually beneficial to the clients and the bank as well. Continuously provides updates on financial market developments and opportunities like foreign currency fluctuations, bond and stock markets, etc., to help clients make informed investment and business decisions. Assists and liaises for WM clients in coordinating with other groups within the Bank as well as with other YGC companies and affiliates.

What will make you successful?

• A team player with the skills to carry themselves with an air of confidence towards their clients in order to lead them into a successful business transaction that will help the business units grow.
• At least a 4 year graduate on any business related degree.
• Preferably Chinese-speaking