Reference Data Services Analyst - NAM Shift

Citigroup Inc.; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

Citigroup Inc. is seeking a Reference Data Services Analyst 2 located in Taguig, Metro Manila, Philippines. This role involves oversight of customer accounts, contributing to data quality, and providing guidance to team members. Ideal candidates will have 2-4 years of experience in client data management within financial services.

A Bachelor's degree or equivalent experience is required, along with a good understanding of client needs. Candidates should be prepared to work during NAM shifts.

Qualifications

• 2-4 years of relevant experience in client/counterparty/account data management within a global financial services organization.
• Good awareness of client needs/expectations.
• Financial services related qualifications (e.g. IAQ or similar).

Responsibilities

• Oversee and maintain customer accounts, security and pricing data.
• Identify opportunities for data quality improvements.
• Provide direction and guidance to team members.

Skills

Client/counterparty/account data management

Awareness of client needs

Education

Bachelor’s/University degree or equivalent experience

Job description

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

Responsibilities

• Willing to work in NAM Shift (from 11pm to 9am).
• Day to day oversight and contribution to creation and maintenance of customer accounts, security and pricing data within multiple systems across multiple teams.
• Identify opportunities for improvements to quality of data and client service levels
• Acts as backup for manager
• Provides direction and guidance to team, evaluating performance, making recommendations and identifying training requirements.
• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 2-4 years of relevant experience in client/counterparty/account data management within a global financial services organization
• Good awareness of client needs/expectations
• Financial services related qualifications (e.g. IAQ or similar)

Education

• Bachelor’s/University degree or equivalent experience

Job Family Group

Operations - Services

Job Family

Reference Data Services

Time Type

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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