Reference Data Services Analyst - APAC Shift

Citigroup Inc.; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Citigroup Inc. is seeking a detail-oriented Reference Data Services Analyst 2 in the Philippines. You will manage end-to-end processing, validation, and archiving of bilateral trading agreements, including ISDA Master Agreements and SFTs, ensuring data accuracy and regulatory compliance.

You will collaborate with Legal, Credit Risk, and Middle Office, perform precise data entry, resolve document discrepancies, and support initiatives to automate workflows and strengthen control frameworks.

Qualifications

• Minimum 2–3 years of experience in financial reference data management in a global institution.
• Demonstrated data accuracy and attention to detail under tight deadlines.
• Strong problem-solving and ability to translate terms into database parameters.
• Excellent written and verbal communication with internal stakeholders.
• Proficiency in Microsoft 365 (Word, Excel, PowerPoint) and ability to learn proprietary systems.

Responsibilities

• Analyze and verify bilateral trading documentation, including ISDA Master Agreements, SFTs, and other agreements, ensuring alignment with standards.
• Execute high-precision data entry and validation within contract management systems.
• Identify, investigate, and resolve documentation discrepancies and system exceptions; perform root-cause analyses.
• Serve as a primary operational point of contact for Legal, Credit Risk, and Middle Office teams.
• Oversee secure digitization, indexing, and archiving of executed agreements for compliance.
• Participate in initiatives to automate workflows and strengthen control frameworks.
• Acts as backup for manager.
• Provide direction and training to the team and supervise junior staff.
• Manage and deliver project initiatives and ensure team delivery.
• Assess risk in business decisions with attention to firm’s reputation and regulatory compliance.

Skills

Data accuracy

Problem solving

Communication

Independent work

Policy interpretation

Education

Bachelor’s/University degree

Tools

Microsoft 365

Job description

The Reference Data Services Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and interprets factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

The Documentation Operations Unit is seeking a highly analytical and detail-oriented Operations Analyst. This position acts as a critical control function, ensuring the operational and data integrity of bilateral trading agreements that support global market transactions.

The successful candidate will manage the end-to-end processing, validation, and archiving of complex legal agreements, including derivatives and securities financing contracts. This role requires close collaboration with internal legal counsel, credit risk departments, and middle-office teams to mitigate operational risk and ensure regulatory compliance.

Key Responsibilities

• Analyze and verify bilateral trading documentation, including International Swaps and Derivatives Association (ISDA) Master Agreements, Securities Financing Transactions (SFT) Agreements (MRA, GMRA, MSLA, MSFTA), and Futures Agreements, ensuring alignment with institutional standards and negotiated terms.

• Execute high-precision data entry and validation within proprietary contract management systems, maintaining absolute accuracy of key legal metadata and operational terms.

• Identify, investigate, and resolve documentation discrepancies and system exceptions. Conduct root-cause analyses to identify systemic data issues and implement corrective actions.

• Serve as a primary operational point of contact for internal Legal, Credit Risk, and Middle Office teams to facilitate the seamless execution and onboarding of trading agreements.

• Oversee the secure digitization, indexing, and archiving of executed legal agreements, ensuring compliance with internal records management policies and external regulatory requirements.

• Participate in departmental initiatives aimed at automating workflows, enhancing system capabilities, and strengthening operational control frameworks.

• Acts as backup for manager

• Provides direction and guidance to team, making recommendations and identifying training requirements.

• Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• A minimum of 2–3 years of experience in financial reference data management, counterparty static data control, or a high-precision data quality environment within a global financial institution

• Demonstrated ability to maintain exemplary data accuracy and attention to detail under tight operational deadlines.

• Strong problem-solving capabilities, with the ability to interpret complex documentation and translate structured terms into database parameters

• Highly developed written and verbal communication skills, with the ability to interface professionally with internal legal counsel, credit risk officers, and/or institutional stakeholders

• Proficiency in Microsoft 365 applications (specifically Word, Excel, and PowerPoint) and the capacity to master complex, proprietary database architectures and web-based platforms.

• Proven ability to work independently under limited supervision, prioritize competing deliverables, and adapt to shifting operational priorities.

Education:

• Bachelor’s/University degree or equivalent professional experience.

Professional Development & Organizational Value

• Build deep expertise in the critical domain of agreement reference data, a highly valued skill set in regulatory compliance and risk management.

• Gain exposure with enterprise-grade reference data platforms and digitization tools, and downstream risk architectures.

• Opportunities for professional advancement within Reference Data Operations, Data Governance, Risk Management, or Business Analysis.

• Work within a highly structured, professional team environment dedicated to operational excellence and continuous improvement.

Job Family Group:

Operations - Services

Job Family:

Reference Data Services

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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