Real Time Analyst

Helpware; Philippines; On-site; PHP 400,000 - 600,000; Full time

Job summary

A technology-driven workforce solutions company is seeking a Real Time Analyst for a full-time, on-site role in Metro Cebu. The ideal candidate will monitor and analyze real-time data to optimize workforce management, report key performance indicators, and communicate effectively with team members. A Bachelor's degree in Business Administration or Statistics is preferred, along with experience in real-time data monitoring. This position offers the opportunity to work closely with innovative brands in a collaborative environment.

Qualifications

• Experience in real-time data monitoring and workforce management.
• Strong analytical skills and proficiency in using relevant software and tools.
• Excellent communication and teamwork skills.
• Ability to work on-site in Metro Cebu.
• Previous experience in a similar role is a plus.

Responsibilities

• Monitor and analyze real-time data to optimize workforce management.
• Track and report on key performance indicators.
• Adjust staffing levels based on changing needs.
• Provide timely insights to improve operational efficiency.

Skills

Real-time data monitoring

Analytical skills

Communication skills

Teamwork skills

Education

Bachelor's degree in Business Administration, Statistics, or related field

Job description

Company Description

Helpware is dedicated to helping the world’s most innovative brands scale faster, smarter, and more sustainably. Combining AI-enabled BPM precision with world-class team dedication, we deliver measurable results across customer experience, technology, and growth marketing. Our simple approach involves the right people, the right process, and the right technology working seamlessly together to transform businesses successfully.

Role Description

The Real Time Analyst role is a full-time position located on-site in Metro Cebu. The Real Time Analyst will be responsible for monitoring and analyzing real-time data to optimize workforce management. Day-to-day tasks include tracking and reporting on key performance indicators, adjusting staffing levels based on changing needs, and providing timely insights to improve operational efficiency. The Real Time Analyst will also communicate with team members to ensure alignment with business goals.

Qualifications

• Experience in real-time data monitoring and workforce management.
• Strong analytical skills and proficiency in using relevant software and tools.
• Excellent communication and teamwork skills.
• Ability to work on-site in Metro Cebu.
• Bachelor's degree in Business Administration, Statistics, or a related field is preferred.
• Previous experience in a similar role is a plus.