Quality Control Associate

North Coast Sea-Foods Corp.; Boston; On-site; PHP 2,648,000 - 4,035,000; Full time

Job summary

North Coast Sea-Foods Corp. is seeking a Quality Control Associate to test seafood products across production stages and verify compliance with laws and company standards.

The role reports to the Quality Control Manager and serves as the liaison between production and the Quality department. Responsibilities include conducting microbial and moisture analyses, preparing reports, verifying inventory, and ensuring sanitation measures meet company standards.

Qualifications

• 2+ years experience in inspection and/or production.
• 2+ years experience in food manufacturing; seafood or meat processing a plus.
• Quality Control Certification preferred.
• Excellent verbal and written skills.
• Excellent customer service skills.
• Strong working knowledge of mathematical concepts.
• Strong analytical and problem-solving skills.
• Strong project management and organizational skills; able to prioritize and manage multiple tasks.
• Exceptional interpersonal skills: able to build relationships and garner support.
• Able to maintain a safe, high-performance work environment.
• Promotes teamwork and open communication.

Responsibilities

• Serve as primary contact between production staff and Quality department for quality, food safety and regulatory issues.
• Ensure compliance to food safety programs and company standards.
• Ensure HACCP compliance and fill HACCP documents.
• Perform environmental swabs and record results.
• Communicate swab results to QC leadership.
• Conduct internal audits with QC supervisor.
• Maintain and calibrate quality control equipment.
• Test and record measurements of seafood product attributes.
• Prepare, process, and maintain test data for review.
• Evaluate data and draft reports.
• Identify QC improvement opportunities and assist with new methods.
• Work bilingual in English/Spanish.

Skills

Quality control

Verbal communication

Written communication

Customer service

Mathematical concepts

Analytical thinking

Project management

Interpersonal skills

Teamwork

Bilingual English/Spanish

Education

Quality Control Certification

Job description

The Quality Control Associate is responsible for testing seafood products and materials used during the manufacturing process to verify the products meet predefined criteria and conform to all applicable laws and company standards. They will test products across three stages of production (before, in-process, and final) to ensure that the final product is safe to release for sale or distribution and report findings back to management.

The QC Associate will participate in the inspection and grading of Grade-A products, perform microbial and moisture analysis, produce written reports, verify inventory, quality, and usability of products. They will analyze the sanitation measures within the production facility to ensure company sanitation standards are met.

This position reports to the Quality Control Manager or Supervisor.

• Serve as the primary contact between the production staff and the Quality department for all Quality, Food Safety and Regulatory issues
• Ensure compliance to food safety programs, as well as company standards and specs
• Ensure compliance with the HACCP program
• Responsible for filling out assigned HACCP compliance documents
• Responsible for doing and recording environmental swabs when assigned
• Communicates results of swabs to QC supervisor or manager
• Conducts internal audits of plant and paperwork in conjunction with the QC supervisor
• Maintain and calibration of quality control equipment
• Test and record measurements of seafood product attributes
• Compare measurements against the pre-defined company specification
• Prepare, process, and maintain test data for review
• Evaluate data and draft reports
• Identify and communicates with leadership areas for QC improvement
• Assist with implementation of new methods and processes as needed
• Communicate quality or compliance concerns with urgency to QC leadership
• Performs other related duties as assigned
• Bilingual (English/Spanish)

REQUIREMENTS

• 2+ years, experience in inspection and/or production
• 2+ year, experience in food manufacturing; seafood or meat processing a plus
• Certification for Quality Control, preferred
• Excellent verbal and written skills
• Excellent customer service skills
• Strong working knowledge of various mathematical concepts
• Strong analytical and problem-solving skills
• Strong project management and organizational skills; able to prioritize and manage multiple tasks and projects on time
• Exceptional interpersonal skills: able to navigate organizations to build relationships and garner support
• Able to maintain an environment that drives performance and a safe workplace
• Drive an environment of teamwork and open communication

OTHER REQUIREMENTS

• Must be able to lift 30-50 pounds
• Work up to a 10-hour workday: standing/walking most of the day

• Hand use: single grasping, fine manipulation, pushing and pulling
• Work requires the following motions: bending, twisting, squatting and reaching
• Exposure to FDA approved cleaning chemicals
• Exposure to temperatures: <32 degrees Fahrenheit
• Ability to work in wet and dry conditions
• Ability to work Monday-Friday, weekends when needed
• Ability to use tools and equipment, including knives
• Specific vision abilities, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, required

North Coast Seafoods is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

At North Coast, employees consider themselves part of a family where everyone works together to ensure that the company's mission and founding values are upheld every day. We offer an inclusive work environment led by an accessible leadership team that believes in the idea that it's not just about the work we do, but what the work allows us to do for our loved ones.

We encourage the opportunity for real growth and long-term employment. Most of our management team members started at the plant and, through mentoring, rose to their current positions. We are currently looking to build the next generation of leaders.

We offer competitive compensation packages that include comprehensive health coverage, vacation and a 401(k) plan to all full-time, benefits-eligible employees. Employees also have access to the highest quality seafood at cost.

This is a full-time, non-exempt position.