Quality & Compliance Analyst: Risk, Audits & Reporting

iQor (Philippines), Inc.; Mabalacat; On-site; PHP 480,000 - 720,000; Full time

Job summary

iQor (Philippines), Inc. is seeking a Quality, Compliance, and Governance professional to support global initiatives across records management, integrity hotline, anti-corruption, and litigation programs.

You will partner with internal stakeholders to monitor, document, and report compliance activities and drive process improvements. The role requires at least 2 years in quality, compliance, risk, or audits, with strong analytical and communication skills, Excel proficiency, and the ability to

Qualifications

• Minimum of 2 years of experience in Quality, Compliance, Risk, Audit, or a related field.
• Experience supporting B2B, corporate, shared services, or client-facing environments is preferred.
• Strong analytical, problem-solving, organizational, written, and verbal communication skills.
• Ability to work effectively with cross-functional teams, business stakeholders, and senior leadership.
• Proficiency in Microsoft Excel, including basic formulas, functions, data analysis, and reporting.
• Experience in risk assessment, process mapping, audit support, compliance reporting, or process improvement is preferred.
• Strong attention to detail and ability to manage multiple priorities and deadlines in a business environment.
• High school diploma, GED, or Trade/Vocational certification (or equivalent) required.
• Additional education or certification in Quality, Compliance, Risk Management, Business Administration, or a related field is an advantage.
• Ability to sit, listen, communicate, and type for extended periods.

Responsibilities

• Partner with Quality Senior Managers, business leaders, and cross-functional stakeholders to support compliance reporting, regulatory requirements, internal and external audits, and related business initiatives.
• Collaborate with the Quality Team and leadership to develop and maintain key reports, presentations, documentation, and other compliance deliverables.
• Retrieve, analyze, validate, and summarize data to support accurate reporting and informed decision-making for site leadership and senior management.
• Monitor processes and identify gaps, risks, and deficiencies; collaborate with relevant stakeholders to develop and implement corrective and preventive actions.
• Support internal audits, client/business reviews, and regulatory inspections by coordinating required documentation, data, and follow-up actions.
• Investigate, document, and track quality and compliance-related deviations, ensuring appropriate escalation and resolution.
• Coordinate business meetings, compliance reviews, and stakeholder calls, including preparation of agendas, presentations, action items, and meeting minutes.
• Maintain accurate and organized compliance records and documentation in accordance with established policies and requirements.
• Support continuous improvement initiatives by identifying opportunities to strengthen processes, controls, and compliance practices.
• Perform other related duties and responsibilities as assigned.

Skills

Quality experience

Compliance experience

Risk & Audit experience

Data analysis

Excel proficiency

Cross-functional teamwork

Communication skills

Attention to detail

Education

High school diploma or equivalent

Certifications in Quality/Compliance/Risk

Tools

Microsoft Excel

Job description

iQor (Philippines), Inc. is seeking a Quality, Compliance, and Governance professional to support global initiatives across records management, integrity hotline, anti-corruption, and litigation programs.

You will partner with internal stakeholders to monitor, document, and report compliance activities and drive process improvements. The role requires at least 2 years in quality, compliance, risk, or audits, with strong analytical and communication skills, Excel proficiency, and the ability to