Quality Assurance & Process Improvement Specialist

Asurion; Calamba; On-site; PHP 279,000 - 446,000; Full time

Job summary

Asurion Philippines in Laguna seeks a QA Technician - Operations to support leading indicators and meet key quality metrics for the assembly and sub-assembly lines. You will evaluate line issues, address customer complaints, and ensure adherence to process controls.

The ideal candidate holds an Engineering degree or Electronics diploma, shows high attention to detail, and demonstrates strong problem-solving with PDCA, DMAIC, or 8D tools.

Qualifications

• Engineering or Electronics diploma/degree required.
• 2+ years in mobile device repair or similar manufacturing preferred.
• Lean or Six Sigma exposure is a plus.

Responsibilities

• Handles non-conforming products using defined control processes.
• Verifies and validates effectiveness of corrective actions.
• Performs defect verification from internal/external quality issues.
• Conducts inspections (radiographic, sampling, QA testing).
• Implements and maintains containment actions for quality issues.
• Supports continuous improvement and test method enhancements.
• Validates changes to reduce risks in processes (change management).
• Assists in qualification audits for products and parts.
• Collects samples for failure and statistical analysis.
• Supports spec development and works with QA/Engineers on issue resolution.

Skills

Continuous Improvement

Quality Manufacturing

Problem Solving

Team Collaboration

Attention to detail

Education

Engineering course

Electronics diploma

Technical/Vocational course

Job description

Asurion Philippines in Laguna seeks a QA Technician - Operations to support leading indicators and meet key quality metrics for the assembly and sub-assembly lines. You will evaluate line issues, address customer complaints, and ensure adherence to process controls.

The ideal candidate holds an Engineering degree or Electronics diploma, shows high attention to detail, and demonstrates strong problem-solving with PDCA, DMAIC, or 8D tools.