QA Specialist: Elevate Quality Across E-commerce & Retail

Flatworld Philippines; Davao City; On-site; PHP 300,000 - 600,000; Full time

Job summary

Flatworld Philippines is seeking a meticulous Quality Assurance Specialist to audit across E-commerce, Retail, Food Services, Link Program and Membership. You will ensure quality standards are met and consistent, collaborating with unit leaders to drive improvements and maintain industry compliance.

Responsibilities include developing auditing tools, calibrating processes with the Chief Auditor, and delivering comprehensive trainings and audit reports to support quality objectives.

Qualifications

• Proven experience as a Quality Assurance Specialist.
• Strong understanding of QA methodologies and best practices.
• Excellent analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Detail-oriented with a commitment to excellence.
• Experience in E-commerce, Retail, Food Services, or related industries.
• Familiarity with Link Program Certification in Quality Management.

Responsibilities

• Conduct detailed audits across E-commerce, Retail, Food Services, Link Program, and Membership.
• Ensure quality standards are met and consistent across platforms and services.
• Collaborate with business unit leaders to identify improvement areas and implement solutions.
• Maintain up-to-date knowledge of industry standards and compliance requirements.
• Participate in development and calibration of internal auditing tools and processes.
• Work with Chief Auditor to align with company-wide quality objectives.
• Provide training and support to team members on quality expectations.
• Prepare and present detailed audit reports.

Skills

Quality assurance

Auditing

Analytical thinking

Communication

Problem solving

Teamwork

Attention to detail

Job description

Flatworld Philippines is seeking a meticulous Quality Assurance Specialist to audit across E-commerce, Retail, Food Services, Link Program and Membership. You will ensure quality standards are met and consistent, collaborating with unit leaders to drive improvements and maintain industry compliance.

Responsibilities include developing auditing tools, calibrating processes with the Chief Auditor, and delivering comprehensive trainings and audit reports to support quality objectives.