QA Analyst: Drive Quality in Agile Software Releases

Tyler Technologies; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

Tyler Technologies in the Philippines is seeking a meticulous QA Analyst to ensure software quality through structured and exploratory testing. You will work with Product Owners, Developers, and stakeholders to translate requirements into thorough test strategies and metrics.

The role emphasizes manual testing, defect tracking in Jira, and supporting test automation while contributing to DoR/DoD and continuous QA process improvements within an Agile team.

Qualifications

• Bachelor's degree or higher in CS, MIS, or Business; equivalent work experience allowed.
• Prior software testing experience required.
• JIRA and Zephyr experience preferred.
• Strong problem-solving with solid QA knowledge.
• Full software development lifecycle familiarity preferred.

Responsibilities

• Collaborate with product owners, developers, and stakeholders to understand user stories and criteria.
• Identify ambiguities in requirements and seek clarifications before testing.
• Prioritize test cases based on risk and impact.
• Define the DoR and DoD, integrating quality metrics into the lifecycle.
• Design, develop, and execute test cases from acceptance criteria and technical requirements.
• Perform manual testing for functionality, usability, and UX.
• Conduct exploratory testing to uncover edge cases.
• Document and track defects in Jira; coordinate with developers for resolution.
• Use Zephyr for test management, execution tracking, and reporting.
• Participate in Agile ceremonies and provide input on quality risks.
• Support test automation by identifying candidates for automation.
• Create Test Plan Summaries for releases with quality metrics.
• Continuously improve QA processes and coverage.
• Perform other duties as assigned.

Skills

Analytical thinking

Detail-oriented

Communication skills

Team collaboration

Time management

Education

Bachelors in CS/MIS/Business

Tools

JIRA

Zephyr

Job description

Tyler Technologies in the Philippines is seeking a meticulous QA Analyst to ensure software quality through structured and exploratory testing. You will work with Product Owners, Developers, and stakeholders to translate requirements into thorough test strategies and metrics.

The role emphasizes manual testing, defect tracking in Jira, and supporting test automation while contributing to DoR/DoD and continuous QA process improvements within an Agile team.