About the role
As a Promodiser, you will serve as the direct link between the brand and customers on the retail floor. You will combine product knowledge, customer service, and sales skills to create engaging shopping experiences, represent the brand professionally, and contribute to daily, weekly, and monthly sales targets.
Key responsibilities
- Proactively approach customers, understand their needs, and recommend suitable products.
- Present product features, specifications, warranties, prices, and promotions in a clear and engaging way.
- Achieve assigned sales targets through effective customer engagement, product demonstration, and selling techniques.
- Handle customer questions and objections confidently and provide courteous, helpful service.
- Identify appropriate cross-selling and upselling opportunities based on customer requirements.
- Monitor product availability and stock levels on shelves and report inventory concerns promptly.
- Maintain proper product displays, planogram compliance, and well‑organised display units.
- Complete basic inventory reporting and support daily retail operations.
- Work effectively with store managers, merchandisers, and fellow Promodisers.
- Follow assigned shift schedules, store routines, brand guidelines, and workplace procedures.
- Maintain a positive, energetic, and professional presence throughout the shift, including during peak retail hours.
What we're looking for
- Previous experience in retail sales, promotions, customer service, or a related role is an advantage.
- A strong sales drive and target‑oriented mindset, with the initiative to engage customers proactively.
- Ability to quickly learn and confidently communicate product information, selling points, warranties, prices, and promotions.
- Strong interpersonal and communication skills with a welcoming, polite, and persuasive approach.
- Ability to handle customer objections, answer inquiries, and recommend suitable products.
- Basic understanding of inventory monitoring, product displays, and retail store operations.
- Reliable, punctual, adaptable, and able to remain composed in a fast‑paced retail environment.
- Comfortable standing for extended periods and maintaining energy during busy store or mall hours.
- Neat, well‑groomed, and professional appearance consistent with brand and uniform standards.