PHRN Medical Billing Specialist Onsite — Night Shift

TASQ Staffing Solutions; Pasig; On-site; Full time

Benefits offered by this job

Signing bonus

Job summary

A staffing solutions provider is seeking a PHRN - Medical Billing professional for a 100% onsite role in Ortigas, Pasig City. The position involves interacting with insurance representatives for benefit verifications and managing patient cases throughout their journeys. Candidates must possess an active PHRN license and demonstrate good English communication skills. The role includes a shifting schedule, primarily at night, and offers a signing bonus depending on experience. If you are passionate about healthcare and compliance, apply now.

Qualifications

• Must hold an active PHRN license.
• BPO experience is preferred but not required.
• Strong communication skills in English are essential.

Responsibilities

• Interact with insurance payer representatives for verifications and coverage checks.
• Manage cases throughout the patient's journey, ensuring prompt resolution.
• Document interactions accurately for tracking and compliance.

Skills

Good English communication skills

Knowledge of healthcare regulations

Ability to work independently

Ability to work in a team

Education

Active PHRN license

Job description

Nurse - PHRN - Medical Billing | Ortigas (January 19, 2026 start date)

Job Openings Nurse - PHRN - Medical Billing | Ortigas (January 19, 2026 start date)

About the job Nurse - PHRN - Medical Billing | Ortigas (January 19, 2026 start date)

About the job: PHRN - Medical Billing (100% Onsite in Ortigas) | To Start on January 19, 2026

WITH SIGNING BONUS! *
*-depending on experience, to be discussed at the latter part of the process

Work setup: 100% Onsite (Ortigas, Pasig City)

Shift: Shifting schedule, predominantly night shift

Start Date: January 19, 2026

Responsibilities:

Coverage and Access Specialist (PHRN)

• Professionally and compliantly interact with insurance payer representatives during outbound phone calls for benefit verifications (New BVs, Annual reverification BVs and Bridge Eligibility Checks) and coverage exception follow-up calls (Prior Authorization (Pas), Non-Formulary Exceptions (NFEs) and Appeals)
• The volume and case type to be worked to be determined by Novartis, but in collaboration with supplier based on current SLAs within the PSC and expected agent productivity
• Accurately and concisely document payer interactions to inform cross-functional partners on the patient's coverage status

Care Navigator (PHRN)

• Develop and maintain Subject Matter Expert (SME) level knowledge of the relevant brand and customer workstreams for the specific assigned program
• Learn and utilize protocols to respond to customer phone, chat, fax, SMS/text, mail, and e-mail inquiries, as well as other communication channels in a prompt and courteous manner
• Professionally and compliantly interact with customers, relevant Novartis associates, and other external contacts during inbound and outbound phone calls
• Manage assigned cases throughout the patient journey; perform proper and timely escalation, tracking, triage and follow-up where required

Requirements:

• Must have an active PHRN license
• With or without BPO experience
• Knowledge of healthcare regulations and compliance
• Ability to work independently and as part of a team