A leading pharmacy company in Metro Manila is seeking a pharmacy staff member responsible for dispensing medicines and providing excellent customer service. Key duties include managing transactions, maintaining product quality, and conducting inventory checks. The ideal candidate should have at least a 2nd-year college education and a minimum of 6 months of relevant experience. Join a dynamic environment where your skills in customer service and product knowledge are essential.
Qualifications
Minimum of 6 months work experience required.
Ability to work fast in a dynamic environment.
Good memory for product knowledge.
Responsibilities
Dispense medicines and observe customer service standards.
Handle cash transactions and process sales accurately.
Perform daily inventory checks based on assigned area.
Skills
Customer service
Product knowledge
Inventory management
Education
At least 2nd-year college level
Tools
Point of Sale (POS) system
Job description
Primarily responsible for dispensing medicines to customers while observing proper customer service standards and ensuring product quality through proper checking and monitoring.
Responsibilities
Observe all customer service standards in all transactions, including dispensing of drugs, achievement of sales targets, and resolution of customer complaints.
Provide excellent customer service through branch spiel, basic reminders, personalized greetings, and the Service Standard System (SSS).
Check and submit near‑expiry products to the supervisor and ensure there are no expired items in the store.
Ensure stocks are well‑kept, properly displayed, and secured against theft and pilferage while monitoring First Expiry, First Out (FEFO).
Perform daily inventory of stocks based on assigned area.
Clean, display, arrange, and refill stocks according to therapeutic standards.
Report frequently requested but unavailable products.
Safeguard and properly use company resources, stocks, and inventory.
Observe proper grooming standards and report store irregularities.
As Cashier
Accept order transactions, receive and verify legal tender, process sales, and give correct change.
Ensure sales transactions entered in the Point of Sale (POS) system match actual items dispensed.
Validate transactions such as voids, discounts, card transactions, sales return, and exchange.
Safeguard money from branch sales and observe proper turnover procedures of Local Cash Fund (LCF) and exchange of bills and coins with Pharmacy Supervisor/Assistant Pharmacy Supervisor (PS/APS).