Personal Shopper Supervisor | Pampanga

SM Store; San Fernando; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading retail company in Pampanga is looking for a Personal Shopper. You will be responsible for fulfilling customer transactions and offering relevant products. Ideal candidates should have a Bachelor's degree and 2-3 years of experience in sales or customer support. Strong relationship-building skills are essential. Join a team that values exceptional customer service and operational excellence.

Qualifications

• At least 2 to 3 years of experience in a selling role or customer support.
• Strong communication and interpersonal skills.

Responsibilities

• Build and sustain strong relationships with customers.
• Offer new products or promotions relevant to customer needs.
• Ensure operational standards for quality service.

Skills

Customer relationship management

Sales skills

Operational compliance

Education

Bachelor's Degree in Business

Job description

Job Function

Responsible in fulfilling customer transaction according to SM’s Personal Shopper standards.

Responsibilities

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer’s need or preference
• Follow operational standards to maintain quality service and guarantee excellent customer experience
• Endorse properly paid item to dispatch

Qualifications

• Graduate of Bachelor's Degree preferably business course
• At least 2 to 3 years of working experience in a selling role or customer support role