Patient Experience Coordinator

Care Center Clinic; Metro Manila; On-site; PHP 223,000 - 312,000; Full time

Job summary

Care Center Clinic is seeking a Medical Receptionist / Patient Service Coordinator to join our offsite clinic team in the Philippines. The role emphasizes friendly front desk support, patient assistance, appointment management, and smooth daily operations to ensure high-quality patient experiences.

Ideal candidates will have a Bachelor’s degree, strong communication and multitasking abilities, and proficiency in Microsoft Office.

Qualifications

• Bachelor's degree preferred.
• Experience in front desk, reception, customer service, healthcare administration, or related role is an advantage.
• Computer literate and proficient in MS Office.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Customer service-oriented with a professional attitude.
• Fresh Graduates are welcome to apply.

Responsibilities

• Welcome and assist patients in a professional and courteous manner.
• Register patients and verify their personal information.
• Schedule and coordinate patient appointments.
• Answer phone calls, emails, and patient inquiries.
• Maintain accurate and confidential patient records.
• Coordinate with healthcare professionals regarding patient appointments and concerns.
• Perform general administrative and clerical tasks.
• Ensure a positive patient experience while maintaining excellent customer service.
• Perform other duties as assigned by the immediate supervisor.

Skills

Front desk

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Professional attitude

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Care Center Clinic is seeking a Medical Receptionist / Patient Service Coordinator to join our offsite clinic team in the Philippines. The role emphasizes friendly front desk support, patient assistance, appointment management, and smooth daily operations to ensure high-quality patient experiences.

Ideal candidates will have a Bachelor’s degree, strong communication and multitasking abilities, and proficiency in Microsoft Office.