Coins.xyz Brasil is seeking a Technical Operations Analyst in Taguig, Philippines. In this full-time hybrid role, you'll serve as the main technical contact for partners, facilitating integration and troubleshooting during the onboarding process. You will work cross-functionally to ensure efficient communication and project progress, be involved in process optimization, and engage in continuous improvement initiatives. A Bachelor's degree in a relevant field and experience with backend programming and APIs is needed.
Qualifications
Bachelor's degree in a relevant field is required.
Experience with backend programming like Java, Python or Node.js.
Excellent communication skills are essential.
Responsibilities
Act as liaison for partners during technical integration.
Troubleshoot technical issues encountered by partners.
Provide consistent status updates to stakeholders.
Skills
Excellent communication and interpersonal skills
Strong problem-solving and analytical skills
Familiarity with tools such as Jira and Confluence
Experience with backend programming languages
Basic understanding of APIs and RESTful services
Experience with debugging and troubleshooting
Familiarity with SQL and basic database concepts
Detail-oriented with strong organizational skills
Willingness to learn new technologies
Education
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
Tools
Jira
Confluence
Job description
Coins.xyz Brasil is seeking a Technical Operations Analyst in Taguig, Philippines. In this full-time hybrid role, you'll serve as the main technical contact for partners, facilitating integration and troubleshooting during the onboarding process. You will work cross-functionally to ensure efficient communication and project progress, be involved in process optimization, and engage in continuous improvement initiatives. A Bachelor's degree in a relevant field and experience with backend programming and APIs is needed.