Part Time Sales Advisor (SM Bacolod)

H&M Hennes & Mauritz Inc.; Iligan; On-site; PHP 167,000 - 234,000; Part time

Benefits offered by this job

Staff discount

Development opportunities

Job summary

H&M Hennes & Mauritz Inc. in Bacolod City, Philippines, is seeking a Sales Advisor to deliver the best customer experience, contribute to store sales and profit, and share fashion knowledge with customers and colleagues.

This part-time role focuses on helping customers, merchandising garments, processing stock, and supporting purchases at the register, while creating a positive and collaborative work environment.

Qualifications

• Retail, merchandising and/or customer service experience.
• Strong time management and prioritization.
• Customer service mindset prioritizing the customer while representing the brand.
• Fashion knowledge and genuine interest in trends.
• Selling mindset to address customer needs.

Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Skills

Retail experience

Customer service

Time management

Fashion knowledge

Sales mindset

Communication

Job description

Job Description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. Asa Sales Advisor, you’ll always put customers first,offer assistance, and share your product and fashion knowledge. You’llcreate an environment that is easy for customers to shop through store operations and great garment care. You will alsoshare your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display, and merchandise garments to maximize selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack, and label merchandise with security tags.
• Support customer purchases and returns in the register.

Qualifications

To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach,fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivatedwhen interacting with colleagues and customers. We also believe you are flexible and able to adjust to changingcircumstances and customer needs, and that you can take initiative and independently in a quick and effective way toaddress customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction withcolleagues and customers.

What you need to succeed:

• Previous experience within retail, merchandising, and/or customer service.
• Effective time management - being stress-resistant and good at prioritization.
• Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.
• Being fashion knowledgeable and having a genuine interest in fashion trends.
• Have a selling mindset with the ability to approach and fulfill customer needs.

Additional Information

This is a part-time position and will be based in(Bacolod City, Philippines).

Benefits

• We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe.
• Allour employees receive a staff discount card, usable on all our H&M Group brands in stores and online.
• Brands covered bythe discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET,Afound.
• Inaddition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.
• You can read more aboutour H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine theirknowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, onwhat we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence alldiversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordablewardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M athttps://hmgroup.com.