Part-time Sales Advisor

H&M; Batangas City; On-site; PHP 134,000 - 201,000; Part time

Benefits offered by this job

Staff discount

HIP incentive program

Job summary

H&M in Batangas City, Philippines, is seeking a Sales Advisor to welcome customers, guide them through the store, and help them find the right products while showcasing our range. You will share fashion knowledge to assist informed choices and collaborate with your team to ensure a seamless shopping experience.

The role emphasizes delivering exceptional service, keeping the sales floor and back-of-house well-organized, and supporting opening and closing duties.

Qualifications

• Experience in retail, merchandising, or customer service.
• Strong customer service mindset and brand ambassador.
• Comfort with fashion trends and product knowledge.
• Flexible, proactive, and able to work in a fast-paced environment.
• Excellent communication and interpersonal skills.

Responsibilities

• Welcome customers and guide them through store visits.
• Assist with product recommendations and upsell where appropriate.
• Maintain organized, inviting sales floor and back-of-house.
• Support opening and closing duties.
• Represent H&M positively in all interactions.

Skills

Customer service

Sales

Teamwork

Fashion knowledge

Tools

Store technology

Job description

WHAT YOU’LL DO

As a Sales Advisor at H&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.

You will:

Share your fashion and product knowledge to help customers make informed choices.

Collaborate with your team to deliver exceptional service at every step of the customer journey.

Ensure the sales floor and back of house are well-stocked, organized, and inviting.

Support with opening and closing of the store.

Represent yourself and the brand positively during all customer interactions.

WHO YOU’LL WORK WITH

Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role—from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores—contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together.

Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

This role will be reporting to Store Manager.

WHO YOU ARE

We are looking for people with…

Experience in customer service within fashion, retail, or similar fields.

And people who are…

Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.

Thriving in collaborative and dynamic environments.

Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.

Flexible and action oriented.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our colleagues attractive benefits with extensive development opportunities around the globe.

All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our global employee discount, all our colleagues are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

Qualifications

To be successful in the role of Sales Advisor, we believe you are a team player with a proactive and helpful approach, fostering collaboration and collective success. You have a positive mindset, where you are eager, optimistic, and motivated when interacting with colleagues and customers. We also believe you are flexible and able to adjust to changing circumstances and customer needs, and that you can take initiative and independently in a quick and effective way to address customers’ needs. In addition, you are communicative and socially confident, fostering a positive interaction with colleagues and customers.

What you need to succeed:

• Previous experience within retail, merchandising, and/or customer service.
• Effective time management - being stress-resistant and good at prioritization.
• Have a customer service mindset where you always prioritize the customers’ needs while serving as a brand ambassador.
• Being fashion knowledgeable and having a genuine interest in fashion trends.
• Have a selling mindset with the ability to approach and fulfill customer needs.

Additional Information

This is a part-time position and will be based in (Lipa, Philippines)

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP. You can read more about our H&M Incentive Program here.

In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment types and countries.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M at https://hmgroup.com.