A staffing agency in the Philippines is seeking candidates for a customer service role focused on eyewear. Responsibilities include offering recommendations on frames, measuring clients, ensuring proper fit, and verifying lens orders. Candidates should be at least high school graduates, with a bachelor's degree preferred. Fresh graduates and those willing to learn are encouraged to apply. Strong English and Filipino communication skills are essential. This position offers opportunities for development in a team-oriented environment.
Qualifications
At least a high school graduate.
Bachelor’s degree in any related course.
Willing to be trained, even without prior experience.
Excellent English and Filipino communication skills.
Demonstrates a customer-service mindset and team spirit.
Flexible, adaptable and quick to learn.
Responsibilities
Provide recommendations regarding frame weights, materials, designs, and colors.
Measure clients to identify appropriate frame styles.
Make frame adjustments for optimum fit.
Verify lens thickness and requirements before placing orders.
Ensure correct processing of glasses and contact lens orders.
Skills
Ability to communicate in English
Ability to communicate in Filipino
Team player
Customer service orientation
Flexibility and adaptability
Education
High school graduate
Bachelor's degree in any related course
Job description
JOB DESCRIPTION
At least high school graduate
Bachelor’s degree in any related course
With/without experience as long as willing to be trained
With pleasing personality
Ability to communicate in English & Filipino
A team player with high regard for customer service
Flexible, adaptable & willing to learn
Fresh graduates are welcome to apply
JOB DUTIES & RESPONSIBILITIES
Providing customers recommendations regarding frame weights, materials, designs, and colors suggesting frames, coatings, and lenses to meet the demands of customers
Measuring clients to identify appropriate frame kinds and styles
Making frame adjustments to ensure optimum fit
Verifying requirements, lens thickness, and other details before placing orders for glasses and contact lenses
Verifying the correct processing of glasses and contact lens orders