Operations Team Lead: Drive Efficiency & Growth

Recruitify_HR; Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Recruitify_HR is seeking an Operations Lead in the Metro Manila area to lead and mentor a team of operations staff, ensuring efficient service delivery. You will drive process improvements and align cross-functional goals with business strategy, while monitoring KPIs and fostering professional development.

The role requires 3–5 years in operations or team leadership, strong communication, and a proactive, results-oriented mindset to optimize performance and outcomes.

Qualifications

• Bachelor’s degree in Business Administration, Management, or a related field.
• 3–5 years in operations or team leadership.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to analyze data and make informed decisions.
• Proactive and results-oriented mindset.

Responsibilities

• Lead and manage a team of operations staff to ensure the efficient delivery of services.
• Implement process improvements to enhance operational efficiency and effectiveness.
• Coordinate with other departments to align operational strategies with overall business goals.
• Monitor team performance and achieve key performance indicators (KPIs).
• Provide training and mentoring to team members to foster professional development.

Skills

Leadership

Team management

Communication skills

Data analysis

Education

Bachelor’s degree in Business Administration or related field

Job description

Recruitify_HR is seeking an Operations Lead in the Metro Manila area to lead and mentor a team of operations staff, ensuring efficient service delivery. You will drive process improvements and align cross-functional goals with business strategy, while monitoring KPIs and fostering professional development.

The role requires 3–5 years in operations or team leadership, strong communication, and a proactive, results-oriented mindset to optimize performance and outcomes.