Operations Supervisor

Cebu-Cordova Link Expressway Corporation; Cebu City; On-site; PHP 335,000 - 558,000; Full time

Benefits offered by this job

Health card for employees and dependts

Life insurance

Retirement savings plan with company

On-site gym and fitness classes

Employee assistance program

Guaranteed 14th-month pay

Paid Vacation Leave

Sick Leave Conversion

Rice allowance

Christmas Basket

Training and career development

Employee Wellness Program

Job summary

Cebu-Cordova Link Expressway Corporation seeks a capable supervisor to oversee toll collection, traffic management and security operations. You will develop and enforce procedures, optimize toll lanes, and manage staffing to prevent unmanned posts during peak periods.

Responsibilities include analyzing incident trends and ensuring compliance with safety standards, while collaborating with teams to maintain efficient and secure expressway operations.

Qualifications

• Graduate of any four-year course.
• Supervisory experience required.
• Able to organize activities and personnel as per plan.
• Good communication and listening skills.
• Computer literate and able to write reports.

Responsibilities

• Oversees day-to-day toll collection, traffic management and security operations.
• Develop and enforce toll, traffic and security procedures and work instructions.
• Optimize toll lane availability and manage traffic incidents and weather events.
• Ensure staffing levels meet operations and avoid unmanned posts.
• Prepare and analyze toll, traffic and security statistics for continuous improvement.

Skills

Supervisory experience

Organizational skills

Communication skills

Decision making

Teamwork

Interpersonal skills

Problem solving

Education

Four-year degree

Tools

MS Office

Job description

DUTIES AND RESPONSIBILITIES:

• Oversees the day-to-day operations of the toll collection, traffic management and security sections.

• Develop, implement, maintain and enforce toll, traffic and security procedures, policies and work instructions.

• Ensure toll lane availability is optimized with queuing minimized and ensure carriageway and lane management through the development of tactical and strategic traffic management scenarios for minor and major incidents and tropical storms which produce high winds and reduce visibility.

• Ensure optimized staffing level of Toll Collection, Traffic Management and Security Management to ensure no unmanned post at any given time that can result in disruption of operations most especially during seasonal sensitivities in respect to national holidays and festivities, local and national economies.

• Prepares and analyses toll collection, traffic and security incident statistics and trends to be used for continuous improvement and innovation.

• Ensures that an effective and efficient system for traffic patrolling, incident response and recovery, anti-overloaded vehicle monitoring and enforcement, implementation, monitoring and enforcement of the weigh-in-motion process, and vehicle speed enforcement across the expressway is in place.

• Monitors compliance with company objectives, procedures, and quality standards.

• Shall follow all the safety rules and protocols set by the company.

QUALIFICATIONS:

Education: Graduate of any four (4) year course

Experience:

• With supervisory experience

• Has the ability to organize activities and personnel as per plan

• Good communication and listening skills

• Can make good decisions and provide sound solutions whenever needed

• Computer literate

• Has a background on report writing and incident response

• Good interpersonal skills

• Team player

Why Join Us?

We know that your time and well-being are important to you, so we offer a comprehensive benefits package that is designed to support your physical, financial, and emotional health.

Our benefits package includes:

• Health card for employees and dependents

• Life insurance

• Retirement savings plan with company match

• On-site gym and fitness classes

• Employee assistance program

• Guaranteed 14th-month pay upon regularization

• Paid Vacation Leave

• Sick Leave Conversion

• Rice allowance

• Christmas Basket

• Training and opportunities for Career Development and growth

• Employee Wellness Program

What is it like to be part of MPTC?

Our people are at the core of our business and our success. We are honored that our commitment has been recognized by Investors in People, an internationally respected accreditor, with the Gold Standard certification and the prestigious Employer of the Year 2020 award for NLEX Corporation.

We’re a group of visionary and dynamic individuals working together to provide the ultimate mobility experience. Our team members all share a positive attitude, problem-solving abilities, and patience, enabling them to provide excellent customer service even during fast-paced shifts. We’re committed to giving you every opportunity to grow as you build your winning career with us.

Be part of our next move to progress and share the vision of transforming lives through unparalleled road infrastructures with us.