Operations Manager/Supervisor

Brow Lounge; Pasig; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading beauty salon in Metro Manila is seeking a dedicated Operations Manager to oversee daily operations, manage resources, and ensure quality services. The ideal candidate must possess strong decision-making skills and be adaptable to changes. Responsibilities include implementing policies, supervising staff, and enhancing efficiency in operations.

Qualifications

• Amenable for branch visits.
• Good communication skills required.
• Strong decision-making ability necessary.
• Must adapt to changes quickly.

Responsibilities

• Manage daily operations, schedules, and work assignments.
• Allocate resources wisely and ensure compliance with standards.
• Create strategies to improve efficiency and profitability.
• Supervise employees and monitor their performance.
• Control costs and manage budgets.
• Ensure quality services and customer satisfaction.
• Implement operational policies and procedures.
• Review staff performance and provide guidance.
• Identify and resolve operational issues; attend and resolve customer complaints.

Skills

Good communication skills

Strong decision-making

Easy to adapt changes

Easy to adapt changes

Job description

Responsibilities

• Oversee operations: Manage daily operations, schedules, and work assignments
• Manage resources: Allocate resources wisely and ensure compliance with quality and safety standards
• Develop strategies: Create strategies to improve efficiency and profitability
• Lead teams: Supervise employees
• Manage budgets: Monitor and control costs
• Ensure quality: Ensures quality services
• Implement policies: Implement operational policies and procedures
• Review performance: Review staff performance and provide guidance
• Identify issues: Identify and resolve operational issues; attend and resolve customer complaints

Qualifications

1. Amenable for branches visits
2. Good communication skills
3. Strong decision-making
4. Easy to adapt changes