Operations Delivery Associate Director

Accenture; Metro Manila; On-site; PHP 800,000 - 1,000,000; Full time

Job summary

A global consulting firm is seeking a Service Delivery Director in Metro Manila. The ideal candidate will have over 12 years of Service Delivery experience and over 10 years of leadership. This role offers substantial benefits, including HMO coverage from day one and flexible working arrangements. Join a team that values client relationships and strategic service delivery across multiple locations.

Benefits

HMO coverage (medical, dental, mental health)

Free medicines for you and your dependents

Expanded maternity leave up to 120 days

Expanded paternity leave up to 30 days

Employee Stock Purchase Plan

Paid Sick and Vacation Leaves

Allowances, company bonuses, and performance incentives

Loyalty and Christmas Gift

Inclusion and Diversity Benefits

Flexible working arrangements

Company-sponsored trainings

Volunteering opportunities

Qualifications

• At least 12 years of relevant experience in Service Delivery.
• At least 10 years leadership experience.
• Amenable to work in any Accenture client sites.

Responsibilities

• Mobilize appropriate resources.
• Support sales opportunities and ensure feasibility of proposed solutions.
• Improve client and customer relationships.

Skills

Service Delivery

Leadership

Client Relationship Management

Job description

About the Role:

As a Service Delivery Director, you will be performing the following tasks on a daily:

• Mobilize appropriate resources
• Support sales opportunities and ensure the feasibility of the proposed solutions and delivery of the solution by leveraging Accenture’s full capabilities
• Improve client and customer relationships working with Client Account and Account Management Team leadership
• Plan, deliver and execute projects and programs
• Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations where the services are provided (e.g. , client-site, delivery center)
• Address performance issues across the clients/portfolios; create the operational approach and implements continuous improvement

About You:

The ideal candidate will have the following skills and experience:

• At least 12 years of relevant experience in Service Delivery
• At least 10 years leadership experience
• Amenable to work in any Accenture client sites

Note: If you're interested, please apply through this job ad. You’ll be directed to complete a form or receive an email with instructions. Make sure to submit all required info within 24 hours to process your application.

What’s in it for you?

Start your Accenture journey to enjoy these benefits:

• HMO coverage (medical, dental, mental health) from day 1 of employment
• Free medicines for you and your dependents*
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Paid Sick and Vacation Leaves
• Allowances, company bonuses, and performance incentives
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Flexible working arrangements
• Company-sponsored trainings like upskilling and certification
• Volunteering opportunities

*Terms and conditions apply