Operations Associate

Formula Oil Corporation; Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

Formula Oil Corporation in Manila seeks an entry-level Loan Assistant to support day-to-day loan applications, provide face-to-face guidance to clients, and help ensure processes are followed. You will assist clients with statements and derivations, monitor payables, and keep files organized while learning company procedures.

The role offers training on MS Excel and adherence to strict protocols, welcoming fresh graduates who are eager to start their career in a financial services environment.

Qualifications

• Bachelor’s degree in a related field; computer-related courses preferred.
• Basic computer literacy and ability to learn MS Excel.
• Willing to undergo training and follow strict protocols.
• Fresh graduates welcome to apply.

Responsibilities

• Assist day-to-day loan application of clients face-to-face
• Assist clients in understanding their statement of account and derivations
• Assist clients in understanding company related processes and accommodations
• Monitor client payables as they come due and subsequently update clients
• Make sure that files are complete and sorted properly
• Other duties as assigned

Skills

Customer service

Communication skills

Attention to detail

Computer literacy

Education

Bachelor's degree in related field

Tools

MS Excel

Job description

About the role

Assist with day-to-day loan application processes for clients, providing face-to-face support and guidance through company procedures and account management.

Key responsibilities

• Assist day-to-day loan application of clients face-to-face
• Assist clients in understanding their statement of account and corresponding derivations
• Assist clients in understanding company related processes and accommodations
• Monitor client payables as they come due and subsequently update clients
• Make sure that files are complete and sorted properly
• Other duties as assigned

About you

• Bachelor's or College Degree holder of any related field (Computer-related course preferred)
• Computer literate
• Willing to undergo training for intermediate understanding of MS Excel
• Must understand and follow strict protocols and abide process policies
• Fresh graduates welcome to apply