Operations Assistant-Customer Service

K Line Logistics (Phils.), Inc. -South Branch; Misamis Oriental; On-site; PHP 100,000 - 400,000; Full time

Job summary

A logistics company in Misamis Oriental is seeking a logistics coordinator to manage bookings and assist customers with their service requirements. Candidates should have excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. Experience in logistics is preferred, but fresh graduates are also welcome to apply. This role offers benefits including medical reimbursement and flexible hours.

Benefits

Telecommunication Allowance

Medical Reimbursement

Performance Bonus

Annual Appraisal

Employee Recognition Program

Flexible Hours

Qualifications

• Preferably has 2+ years of experience in logistics and supply chain.
• Fresh graduates are welcome to apply.
• Keen on details and numbers.

Responsibilities

• Respond to client logistics service inquiries.
• Assist with customer booking requests and status updates.
• Booking to carriers and coordinating with internal and external service providers.
• Maintain and update rate sheets.
• Assist field operations team with liquidation reports.
• Maintain records of documents.
• Work effectively in a fast-paced environment.

Skills

Written communication

Verbal communication

Customer-oriented

Detail-oriented

Adaptability

Teamwork

Education

Degree in commerce, engineering, accounting, or customs

Job description

K Line Logistics (Phils.), Inc. -South Branch

Job Description

Telecommunication Allowance, Medical Reimbursement

Employee Recognition and Rewards

Performance Bonus, Annual Appraisal, Employee Recognition Program

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Work-Life Balance

Flexible Hours

BriefDescription

• Coordination with internal and external customer
• Provide assistance to customers logistics service requirements
• Manage booking request
• Update and monitor transaction progress
• Keep relevant data needed for the operation.
• Keen on details

Major Duties and Responsibilities

• Respond to client Logistics service inquiry
• Assist customer booking request and update status
• Booking to carrier and coordinate with internal and external service provider
• Maintain and update rate sheets
• Assist field operations team liquidation report
• Maintains record of documents
• Other assigned tasks
• Can adapt to a fast phase environment and under pressure
• Above average written and verbal communication skills
• Willing to be trained and a fast learner
• Customer-oriented & result oriented
• Ability to adapt to changes in the work environment
• Accurate and able to produce quality work
• Ability to work in teams and open to others’ views
• Preferably with 2yrs+ experience in Logistics, Supply Chain, domestic & international shipping transactions
• Fresh graduates are welcome to apply
• Preferably commerce, engineering, accounting, customs graduate
• Keen on details and numbers

Walter W

HR Manager K Line Logistics (Phils.), Inc. -South Branch

Active within three days

Working Location

If the position requires you to work overseas, please be vigilant and beware of fraud.