Operations & Administrative Specialist - Talent Pool

Dash10 Managed Services; Metro Manila; Remote; PHP 335,000 - 446,000; Full time

Benefits offered by this job

HMO + 1 Free Dependent

Paid Christmas & New Year Break

100% Work From Home

Job summary

Dash10 Managed Services is building a talent pool for experienced Operations and Administrative specialists to support NZ and Australian clients. The role is 100% work from home, with a Monday–Friday schedule and day shifts, adaptable to client requirements.

You will manage information, coordinate tasks, maintain systems and ensure tasks stay on track. Ideal candidates have 3–4 years in admin/ops, strong English, and the ability to own and deliver work remotely.

Qualifications

• 3-4 years of experience in administrative, operations, virtual assistant, executive assistant, coordinator or similar role.
• Excellent written and verbal English communication.
• Able to work independently and remotely with minimal supervision.
• Proficient with spreadsheets, calendars and business software.

Responsibilities

• Support day-to-day operations and administrative workflows.
• Maintain accurate records and up-to-date information.
• Organise digital files, folders and databases.
• Track tasks, deadlines and follow-ups.
• Prepare documents, reports, spreadsheets and presentations.
• Manage email communications and scheduling.
• Coordinate information between team members, clients and stakeholders.

Skills

Highly organized

Attention to detail

Strong written English

Remote work

Multi-tasking

Ownership

Tools

Google Workspace

Microsoft 365

Asana

ClickUp

Notion

HubSpot

Job description

Salary: ₱30,000-₱40,000/month, negotiable

Work Setup: 100% Work From Home

Schedule: Monday-Friday, primarily day shift; working hours may vary depending on client requirements

Keep Things Moving. Keep Things Organised. Make Work Easier.

Some people are naturally good at keeping everything on track.

They notice when something is missing. They follow up before someone has to ask. They can take a messy process, organise it, and turn it into a system that actually works.

That's the kind of person we're looking for.

We're building a talent pool of experienced Operations & Administrative Specialists to support businesses in New Zealand and Australia.

You’ll work behind the scenes to keep day-to-day operations organised — managing information, coordinating tasks, maintaining systems, supporting projects and making sure things don’t fall through the cracks.

What We Offer

• 100% Work From Home
• Monday-Friday schedule
• Primarily day-shift work
• Working hours aligned with client requirements
• HMO + 1 Free Dependent
• Paid Christmas & New Year Break
• Opportunity to work with NZ and Australian clients

About the Talent Pool

This is a talent pool opportunity for experienced Operations and Administrative professionals.

We’re building a shortlist of strong candidates for current and upcoming roles with our New Zealand and Australian clients.

There may not be an immediate opening that matches your background, but joining our talent pool means we’ll already have your profile when a suitable opportunity becomes available.

The Role

We’re looking for someone who can become the reliable operational backbone of a team or business.

You won’t be expected to know everything on day one. But you should be someone who learns quickly, asks sensible questions, takes ownership and can be trusted to get things done without constant supervision.

Depending on the client and role, your work may include administration, coordination, documentation, data management, scheduling, research, reporting and general business support.

You should be comfortable switching between tasks while keeping the important details under control.

Key Responsibilities

Operations & Administration

• Support day-to-day business operations and administrative workflows.
• Keep records, documents and information accurate and up to date.
• Maintain organised digital files, folders and databases.
• Track tasks, deadlines, follow-ups and outstanding items.
• Prepare documents, reports, spreadsheets and presentations.
• Manage email correspondence and routine business communications.
• Schedule meetings, appointments and other activities.
• Coordinate information between team members, clients and other stakeholders.

Coordination & Follow-Through

• Make sure assigned tasks move from \"to do\" to \"done.\"
• Follow up with people when information or action is outstanding.
• Coordinate multiple priorities without losing track of deadlines.
• Identify potential issues and flag them before they become bigger problems.
• Support managers and team members with day-to-day operational needs.

Systems & Process Support

• Maintain and update CRM, project management and other business systems.
• Follow established SOPs and help keep documentation current.
• Look for opportunities to simplify repetitive or inefficient processes.
• Help create checklists, templates and workflows where useful.
• Learn new software and systems quickly.

General Business Support

Depending on the client, you may also assist with:

• Research and data gathering
• Basic reporting and data analysis
• Invoicing and administrative finance tasks
• Customer or client follow-ups
• Project coordination
• Meeting preparation and notes
• Basic social media or marketing administration
• Other operational projects as required

What We’re Looking For

You have at least 3-4 years of experience in an administrative, operations, virtual assistant, executive assistant, coordinator or similar role.

More importantly, you are someone who takes ownership.

We’re looking for someone who:

• Is highly organised and detail-oriented.
• Can manage multiple tasks and competing priorities.
• Follows through without needing constant reminders.
• Has strong written and verbal English.
• Is comfortable working independently and remotely.
• Has good judgment and knows when to ask questions or elevate an issue.
• Is confident using spreadsheets, email, calendars and business software.
• Learns new systems and tools quickly.
• Is proactive rather than waiting to be told what to do.
• Handles confidential information professionally.
• Takes pride in producing accurate, reliable work.

You’ll Have an Advantage If You Have:

• Previous experience supporting NZ, Australian or other international clients.
• Experience working in a BPO, outsourcing or offshore environment.
• Experience with CRM or project management platforms.
• Strong Excel or Google Sheets skills.
• Experience documenting SOPs or improving workflows.
• Familiarity with tools such as Google Workspace, Microsoft 365, Asana, ClickUp, Monday.com, Notion, HubSpot or similar platforms.
• Experience using AI tools to improve productivity while maintaining accuracy and good judgment.

Why Join Our Talent Pool?

If you’re looking for a role where you’re trusted to own your work rather than simply complete a checklist, this could be a great fit.

You’ll have the opportunity to:

• Work with businesses across NZ and Australia.
• Build international business experience.
• Develop your operations and coordination skills.
• Work with different systems, processes and business environments.
• Take on meaningful responsibility in a remote setting.
• Be considered for future opportunities that match your experience.

Note: This is a talent pool. Applying does not guarantee an immediate job offer. Candidates whose experience matches an available role will be contacted when a suitable opportunity arises.