Operational Resilience & Continuity Manager — Strategic Oversight

Sun Life; Taguig; On-site; PHP 2,000,000 - 3,600,000; Full time

Job summary

Sun Life is seeking a Manager for Operational Resilience and Continuity in Metro Manila. The role provides second-line oversight and advisory support across resilience activities, integrating Business Continuity, Crisis Management, and Technology Resilience into a unified framework to strengthen enterprise resilience.

The ideal candidate will drive governance, regulatory compliance, and capability uplift across Business Groups, partnering with Risk, Technology, Cyber, and Third-Party Risk

Qualifications

• 7+ years of experience in Operational Resilience, Operational Risk, Business Continuity, Crisis Management, Technology Resilience, or related disciplines.
• Strong analytical, reporting, stakeholder management, facilitation, and communication skills.
• Experience supporting governance, oversight, risk management, and regulatory programs.

Responsibilities

• Provide second-line oversight, challenge, and advisory support across Operational Resilience, Business Continuity, and Crisis Management activities.
• Develop and mature resilience frameworks, policies, standards, methodologies, tools, and training.
• Review critical operations assessments, dependency mapping, BIA, resilience planning, recovery strategies, and third-party contingency planning.

Skills

Operational Resilience

Operational Risk

Business Continuity

Crisis Management

Technology Resilience

Third-Party Risk

Analytical Skills

Stakeholder Management

Facilitation

Communication

Education

BCI

DRI

CBCP

ORM

CRISC

CISA

Tools

Data Analytics Tools

Job description

Sun Life is seeking a Manager for Operational Resilience and Continuity in Metro Manila. The role provides second-line oversight and advisory support across resilience activities, integrating Business Continuity, Crisis Management, and Technology Resilience into a unified framework to strengthen enterprise resilience.

The ideal candidate will drive governance, regulatory compliance, and capability uplift across Business Groups, partnering with Risk, Technology, Cyber, and Third-Party Risk