OpCo Continuous Improvement Manager
Location: Cebu City, Philippines
Work Arrangement: Hybrid
Summary Description
The DBS OpCo Continuous Improvement (CI) Manager is an execution‑focused role responsible for driving the delivery of prioritized improvement initiatives in partnership with Operating Companies (OpCos). The CI Manager provides disciplined execution leadership by establishing structure, sustaining momentum, and maintaining transparency across complex, cross‑functional initiatives.
This role is accountable for how work moves forward—ensuring execution discipline, early visibility to risk, and timely decision‑making—rather than owning business outcomes or solution design. The CI Manager plays a critical role in enabling OpCos to translate priorities into action by providing structure, discipline, and transparency where execution complexity and resource constraints exist.
Accountability
- Owning execution of assigned OpCo initiatives and oversight of related projects through governance, influence, and disciplined execution management
- Establishing and sustaining execution cadence, governance, and momentum
- Proactively identifying risks, dependencies, and misalignment
- Escalating issues early with clear impact and recommended paths forward
- Managing multiple global stakeholders and collaborating towards tangible results
- Driving decisions and managing cross‑functional dependencies
- Coordinating execution across DBS, IT, and OpCo stakeholders
- Maintaining clear linkage between execution activity and intended business value
Qualifications
- Bachelor’s degree in Accounting, Finance, Engineering, Operations, Supply Chain, Analytics, or a related field that supports analytical, financial, and operational problem solving
- 7+ years of professional experience, with increasing responsibility and demonstrated accountability for outcomes
- 3–5+ years leading continuous improvement, operational excellence, or transformation initiatives
- Owning end‑to‑end improvement initiatives (from problem definition through sustained results)
- Working cross‑functionally in matrixed environments
- Driving change and adoption without direct authority
- Translating strategic objectives into executable work at the operational level
- Lean, Six Sigma, or other continuous improvement training (Yellow/Green/Black Belt or equivalent) preferred
- Project or change management training (e.g., PMP, Prosci, equivalent) preferred
- Demonstrates clear, structured communication; a strong results orientation; and the ability to build effective working relationships across functions and levels
Preferred Qualifications
- Experience driving execution without direct authority (matrix or cross‑functional environment)
- Comfort escalating risk, misalignment, and stalled work
- Exceptional negotiation, conflict resolution, and interpersonal communication skills
- Ability to sustain momentum in complex, cross‑functional environments
- Strong judgment in balancing transparency, relationships, and execution discipline
- Experience working across global business and technology stakeholders
- Strong preference for experience in Finance and Accounting business processes, BPOs, or global business/shared service centers
- Self‑directed, positive, motivated and ethical role model able to work with minimal supervision
- Demonstrated ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Experience prioritizing and multi‑tasking in a fast paced environment
- Experience maintaining a professional demeanor at all times with suppliers, internal customers and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards