Onsite Telco Support & Billing Pro (Makati)

Metacom Careers; Philippines; On-site; PHP 216,000 - 264,000; Full time

Job summary

Metacom Careers in Makati is seeking a Telco Account Representative for a full-time, onsite role. You will handle inbound calls, assist customers with billing and account concerns, and explain telecom plans and services.

Ideal candidates have a college degree, at least 6 months of BPO experience, strong English communication, and basic computer and typing skills. Willingness to work onsite with shifting schedules is required.

Qualifications

• College graduate with at least 6 months of BPO experience.
• Strong English communication skills.
• Basic computer and typing skills.
• Willingness to work onsite with shifting schedules.

Responsibilities

• Handle inbound calls.
• Assist with billing and account concerns.
• Explain telecom plans, products, and services.

Skills

English communication

Typing speed

Computer basics

Inbound call handling

Education

College graduate

Job description

Metacom Careers in Makati is seeking a Telco Account Representative for a full-time, onsite role. You will handle inbound calls, assist customers with billing and account concerns, and explain telecom plans and services.

Ideal candidates have a college degree, at least 6 months of BPO experience, strong English communication, and basic computer and typing skills. Willingness to work onsite with shifting schedules is required.