Onsite CSR Champion — Elevate Customer Experience in Iloilo

Hammerjack Pty Ltd; Iloilo; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Health and wellness incentives

Paid time off (PTO)

Tuition reimbursement

Job summary

TTEC Philippines is hiring an onsite Customer Service Representative in Iloilo. You will handle customer inquiries, resolve escalated issues with empathy, and help deliver a superior customer experience.

Requirements include senior high school completion or two years of college, at least 3 months in a BPO, excellent verbal and written communication, and basic computer skills. We offer a supportive culture with growth opportunities and benefits.

Qualifications

• Completion of senior high school or two years in college.
• At least 3 months of BPO experience.
• Excellent verbal communication and business writing skills.

Responsibilities

• Answer incoming communications from customers.
• Resolve escalated or complex calls with empathy and accuracy.

Skills

Verbal communication

Business writing

Computer experience

BPO experience

Education

Senior high school completion or some college

Job description

TTEC Philippines is hiring an onsite Customer Service Representative in Iloilo. You will handle customer inquiries, resolve escalated issues with empathy, and help deliver a superior customer experience.

Requirements include senior high school completion or two years of college, at least 3 months in a BPO, excellent verbal and written communication, and basic computer skills. We offer a supportive culture with growth opportunities and benefits.