Online Customer Support Pro (Flexible Hours)

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Incentives

Life Insurance

HMO

Free Meals

Training Subsidy

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Flexible Hours

Job Training

Job summary

Synlink Recruitment Outsourcing Co. Inc. in Pasig, Metro Manila, Philippines seeks agents for both non-voice and voice customer service positions.

Roles involve written communication and calls, focusing on accuracy, problem-solving, and customer satisfaction. Flexible pathways are available with emphasis on English proficiency and reliable data handling. Training is provided, with opportunities for professional development and performance-based incentives.

Qualifications

• English
• Customer Service
• Problem Solving
• Work Ethic
• Digital Marketing
• Organizational Skills
• Call Center
• Back Office Support

Responsibilities

• Resolve customer inquiries via written channels (email/chat/tickets)
• Maintain accurate system updates and records
• Handle non-voice and voice account tasks as required

Skills

English

Customer Service

Problem Solving

Work Ethic

Digital Marketing

Organizational Skills

Call Center

Back Office

Job description

Synlink Recruitment Outsourcing Co. Inc. in Pasig, Metro Manila, Philippines seeks agents for both non-voice and voice customer service positions.

Roles involve written communication and calls, focusing on accuracy, problem-solving, and customer satisfaction. Flexible pathways are available with emphasis on English proficiency and reliable data handling. Training is provided, with opportunities for professional development and performance-based incentives.