Online Cafe Support Specialist & Content Coordinator

ERLS INTERNET CAFÉ; Davao del Sur; On-site; PHP 201,000 - 312,000; Full time

Job summary

A local internet café in Davao del Sur is seeking a customer support representative responsible for providing online assistance and managing website content. The role includes responding to customer inquiries via various platforms, updating online content, and monitoring online activity to gather feedback. The ideal candidate will possess excellent customer service skills and the ability to multitask effectively while maintaining a positive environment.

Qualifications

• Ability to respond to customer inquiries via email, chat, and social media platforms.
• Experience in managing website content including product descriptions and blog posts.
• Ability to monitor online activity and track customer feedback.

Responsibilities

• Provide online customer support to assist with inquiries and issues.
• Manage and update website content regularly.
• Monitor online activity and gather customer feedback.

Skills

Excellent customer service skills

Strong communication skills

Multitasking abilities

Problem-solving skills

Job description

A local internet café in Davao del Sur is seeking a customer support representative responsible for providing online assistance and managing website content. The role includes responding to customer inquiries via various platforms, updating online content, and monitoring online activity to gather feedback. The ideal candidate will possess excellent customer service skills and the ability to multitask effectively while maintaining a positive environment.