On-Site Dispatcher — Client Care Specialist

One Call Solutions; Manila; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading business solutions provider in Metro Manila is seeking a Client Care Specialist I - Dispatcher. This role is vital for ensuring customer satisfaction by managing service requests, scheduling, and dispatching technicians. Ideal candidates should have strong communication skills, problem-solving abilities, and thrive in a dynamic environment. This position is full-time and on-site, providing a vibrant and supportive workplace with various employee benefits.

Benefits

Free on-site accommodation

Daily complimentary meals

Collaborative work environment

Qualifications

• Exceptional communicator with a fast-paced demeanor.
• Capability to assess client needs and troubleshoot basic issues.
• Experience in managing service requests and scheduling.

Responsibilities

• Act as the primary contact for clients, handling service requests.
• Coordinate all aspects of service workflow from client calls to job completion.
• Maintain clear communication with clients and technicians.

Skills

Excellent communication skills

Problem-solving ability

Experience in dispatching

Knowledge of dispatch software

Job description

A leading business solutions provider in Metro Manila is seeking a Client Care Specialist I - Dispatcher. This role is vital for ensuring customer satisfaction by managing service requests, scheduling, and dispatching technicians. Ideal candidates should have strong communication skills, problem-solving abilities, and thrive in a dynamic environment. This position is full-time and on-site, providing a vibrant and supportive workplace with various employee benefits.