On-Site Customer Support Specialist - Entry Level (Cavite)

Work-1 Manpower Recruitment Services; Cavite City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Job Training

Professional Development

Job summary

Work-1 Manpower Recruitment Services in Cavite is seeking an energetic individual for an entry-level full-time customer service role. Responsibilities include providing exceptional service via phone, email, and live chat, along with maintaining accurate records and assisting in policy development. Candidates should have a high school diploma or equivalent, and possess strong communication and interpersonal skills. This position emphasizes a customer-focused attitude and multitasking in a fast-paced environment.

Qualifications

• Entry-level (0–2 years) experience required for customer service roles.
• Strong communication and interpersonal skills are a must.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Provide exceptional customer service through phone, email, and live chat.
• Respond to customer inquiries and resolve issues in a timely manner.
• Maintain accurate records of customer interactions and transactions.
• Assist in the development of customer service policies.
• Identify and escalate priority issues to the appropriate department.

Skills

Strong communication skills

Interpersonal skills

Customer-focused attitude

Education

High School Diploma or equivalent

Job description

Work-1 Manpower Recruitment Services in Cavite is seeking an energetic individual for an entry-level full-time customer service role. Responsibilities include providing exceptional service via phone, email, and live chat, along with maintaining accurate records and assisting in policy development. Candidates should have a high school diploma or equivalent, and possess strong communication and interpersonal skills. This position emphasizes a customer-focused attitude and multitasking in a fast-paced environment.