Night-Shift Platform Reliability Engineer (React/Next.js)

CI&T; Manila; Remote; PHP 1,400,000 - 1,900,000; Full time

Job summary

CI&T is seeking a Senior Developer – Platform Operations to maintain the stability and performance of enterprise platforms during North American night shifts from the Philippines. You will troubleshoot frontend apps, headless CMS configurations, and CI/CD pipelines, collaborating with global teams and non-technical stakeholders.

You will work with React, Next.js, Contentful, and GitHub Actions, ensuring site reliability and production readiness in a fast-paced environment.

Qualifications

• 5+ years of professional software development experience, with strong expertise in React and Next.js.
• Experience troubleshooting and maintaining Next.js-based web applications.
• Experience managing and troubleshooting headless CMS configurations, content delivery, schemas, and content models.
• Experience with automated builds, deployments, release checks, and CI/CD pipeline troubleshooting.
• Exposure to e-commerce and digital experience integrations is a plus.
• Strong ownership, accountability, and ability to work independently during night shift.

Responsibilities

• Provide hands-on technical support for digital platforms during North American business hours.
• Serve as the primary technical escalation point for Content Publishing Teams and other non-technical stakeholders.
• Investigate and resolve website issues that cannot be addressed at the content level.
• Monitor platform performance, availability, and overall site stability.
• Troubleshoot production incidents and implement appropriate site-level resolutions.
• Perform root cause analysis and document technical findings and resolutions.
• Ensure timely response and resolution of escalated production tickets per SLA.

Skills

React

Next.js

Contentful

GitHub Actions

CI/CD

Production Support

Tools

Bazaarvoice

PriceSpider

Salsify

Job description

CI&T is seeking a Senior Developer – Platform Operations to maintain the stability and performance of enterprise platforms during North American night shifts from the Philippines. You will troubleshoot frontend apps, headless CMS configurations, and CI/CD pipelines, collaborating with global teams and non-technical stakeholders.

You will work with React, Next.js, Contentful, and GitHub Actions, ensuring site reliability and production readiness in a fast-paced environment.