Night-Shift CX Specialist: Amazon & Brand Support

Dempsey Resource Management; Santo Tomas; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading resource management firm in the Philippines is seeking a Customer Experience Specialist to provide outstanding customer service across various channels. The ideal candidate will work night shifts, handle customer queries, and support Amazon account performance. Strong proficiency in American English and multitasking skills are essential for this role, along with a detail-oriented mindset and good computer skills.

Qualifications

• Ability to work night shifts and weekends.
• Good attendance record in previous employment.
• Detail-oriented and highly organized.

Responsibilities

• Provide customer service for Amazon accounts.
• Handle customer queries related to orders.
• Coordinates with teams for order processing.

Skills

Customer service

American English proficiency

Multitasking

Attention to detail

Computer skills

Job description

A leading resource management firm in the Philippines is seeking a Customer Experience Specialist to provide outstanding customer service across various channels. The ideal candidate will work night shifts, handle customer queries, and support Amazon account performance. Strong proficiency in American English and multitasking skills are essential for this role, along with a detail-oriented mindset and good computer skills.