Network & Voice Specialist

Inchcape; Philippines; On-site; PHP 500,000 - 900,000; Full time

Benefits offered by this job

Supportive Environment

Career Growth

Work-Life Balance

Industry Leadership

Job summary

Inchcape is seeking a Network & Voice Specialist to join Inchcape Digital, part of the global Inchcape network, in the Philippines. You will support enterprise WAN/LAN/WLAN, SD-WAN, VPN, and voice services, troubleshoot incidents, and participate in regional/global projects while collaborating across time zones.

The role requires a Bachelor’s degree in IT, 4+ years in network operations, and certifications in cloud networking and security.

Qualifications

• Bachelor's degree in Information Technology or related field.
• 4+ years in enterprise network operations or infrastructure support.
• Cloud networking certifications are highly regarded.
• Cisco and security certifications are desirable.
• Experience with Fortinet solutions and LAN/Wi‑Fi platforms.
• Strong knowledge of IPv4, VLANs, routing, VPNs, and WAN.
• Basic understanding of voice/telephony environments.

Responsibilities

• Support day-to-day operations of WAN, LAN, WLAN, SD-WAN, VPN, and voice services.
• Troubleshoot network/voice incidents; coordinate escalations with vendors and teams.
• Provide telephony platform support: IP phones, gateways, licensing, provisioning.
• Participate in regional/global projects for network upgrades and cloud connectivity.
• Support hybrid/cloud environments with Azure-like platforms.
• Maintain ITIL-aligned change management and documentation.
• Collaborate across time zones and communicate with stakeholders.

Skills

Enterprise networking

WAN & VPN

Voice & telephony

ITIL processes

Cloud networking

Education

Bachelor's degree in Information Technology

Tools

Fortinet FortiGate

FortiManager

FortiAnalyzer

Cisco Meraki

Aruba WLAN

CUCM / Cisco IP Telephony

Job description

Network & Voice Specialist

Company : Inchcape Job Type : Full Time Philippines

Job Description - Network & Voice Specialist

Are you looking to accelerate your career path in a stimulating, fast-growing business? At Inchcape, we’re pursuing an exciting strategy to evolve our global business and lead our industry’s transformation.

Join InchcapeDigital, part of Inchcape global network. You’ll explore and develop cutting-edge technology and data solutions that are driving our innovation and unique market position. Thrive as part of a highly collaborative and supportive team of diverse and talented colleagues.

What you’ll do

• Support the day-to-day operations of enterprise WAN, LAN, WLAN, SD-WAN, VPN, firewall, internet connectivity, and voice/telephony services across regional markets.
• Troubleshoot and resolve network and voice incidents, coordinate escalations, and work closely with vendors, carriers, local IT teams, and global stakeholders to restore services efficiently.
• Provide operational support for telephony platforms, including call flows, IP phones, voice gateways, licensing, extensions, user provisioning, office moves, and basic administration tasks.
• Participate in regional and global projects involving network upgrades, cloud connectivity, Wi‑Fi deployments, firewall changes, WAN rollouts, and voice service implementations.
• Support hybrid and cloud-connected environments, including networking activities related to Azure or similar cloud platforms, covering routing, connectivity, segmentation, and integration with enterprise services.
• Ensure compliance with ITIL-aligned change management processes while maintaining accurate technical documentation, network topologies, configurations, IP plans, procedures, and service dependencies.
• Collaborate across multiple time zones, communicate effectively with technical and non-technical stakeholders, and contribute operational recommendations that improve service stability and performance.

About you

• Bachelor's degree in Information Technology or related field.
• At least 4 years of experience in enterprise network operations, infrastructure support, or related technical roles.
• Cloud networking certifications highly regarded.
• Cisco and Security certifications desirable.
• ITIL v4 Foundation certification desirable .
• Strong hands‑on experience with firewalls, switching, wireless, VPNs, WAN, and SD‑WAN technologies.
• Experience with Fortinet solutions (FortiGate, FortiManager, FortiAnalyzer) preferred.
• Knowledge of Cisco Meraki, Aruba, or similar LAN/Wi‑Fi platforms preferred.
• Solid understanding of IPv4, VLANs, routing, NAT, VPNs, and WAN connectivity.
• Basic understanding of enterprise voice/telephony environments is required.
• Experience with platforms such as Avaya, 8x8, Zoom, Genesys, Microsoft Teams, Asterisk, Cisco CUCM, or similar is an advantage.

We offer you

• Supportive Environment: Work alongside a dynamic team committed to your success.
• Career Growth: We're invested in your development and offer ample opportunity for advancement.
• Work-Life Balance: Enjoy a role that balances strategic analysis with day-to-day business support.
• Industry Leadership: Be part of a company that leads the transformation of the automotive distribution industry

Opportunity for everyone

Inchcape is committed to creating an inclusive and diverse workplace where the power of our differences can be embraced and everyone feels they can belong, be themselves and succeed.

About us

Inchcape is the leading global automotive distributor operating in 38 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future.

Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow.

Inchcape Digital employs over 1,300 team members across Colombia and Philippines. Our portfolio includes vehicle distribution for world-renowned brands, market‑leading fulfilment solutions, exceptional retail experiences, and tailored financial services.

Additional information request

Selected candidates will be contacted to initiate our hiring journey. We may request additional information from applicants to better understand your background, qualifications and experience for the role