Network Operation Manager

EESI Philippines; Bulacan; On-site; PHP 3,082,614 - 4,315,659; Full time

Job summary

EESI Philippines is seeking a Network Operation Manager to oversee daily technical operations of the water distribution network. The role entails managing a skilled team, ensuring stable water supply, and implementing the technical roadmap.

Key responsibilities include supervising operations, tracking performance metrics, and coordinating with treatment teams. Candidates should have 3-5 years of experience in water treatment, preferably in the Municipal or Industrial sector.

Qualifications

• 3-5 years of experience in water/wastewater treatment.
• Experience in Municipal (MWSS, MWCI) or Industrial sectors.

Responsibilities

• Organize and supervise daily operations of the distribution network.
• Manage normal and high-risk situations to maintain service.
• Track key operational indicators and report performance.

Skills

Water/wastewater treatment experience

Operations management

Performance monitoring

Job description

The Network Operation Manager is responsible for the day-to-day technical management of the water distribution network and related pumping facilities, ensuring stable and sustainable water supply and the broader technical team defines and implements the short-term CAPEX plan and the 25-year master plan.

This role is the operational focal point on the distribution side: translating the high-level technical roadmap, and the O&M / Technical Service Agreement into concrete daily actions in the field.

Responsibilities

Network Operations & Service Continuity

• Ensure continuity of supply

  Organize and supervise daily operations of the distribution network and pumping stations, with 24-hour coverage by operators.

  Manage normal and high-risk situations (e.g., high turbidity events, power failures, equipment outages, pipe bursts incidents, customer complaint incidents) to maintain service as far as possible.

• Implement the technical roadmap

  Apply decisions on priorities: immediate stabilization vs. preparation of CAPEX works.

• Monitor performance

  Track key operational indicators (pressure, flows, interruptions, leak rates, response times to incidents).

  Report regularly to management on network performance and emerging issues.

Team Organization & Workforce Management

• Assess existing organization

  Review the current organization chart of technical group (engineering head, foremen, pump operators, leak detection staff, maintenance workers, regular vs. agency/subcontracted personnel).

  Compare actual roles and responsibilities to the needs of operations.

  Optimize staffing and roles.

  Propose whether the existing organization is sufficient, needs reinforcement, or can be streamlined.

  Identify critical positions (e.g., leak detection, pumping operations, maintenance) and ensure clear responsibilities.

• Support HR decisions

  Provide technical input on which staff to absorb based on performance and fit with standards.

  Identify training needs and staff who can evolve into higher responsibility roles.

Coordination with Process & Treatment Teams

• Split of technical focus

• Coordinate closely with:

  Process and treatment engineers focusing on plant process and equipment.

  Network/pumping specialists focusing on pumping stations and distribution.

  Joint workshops & split sessions.

  When workshops with the water district and other stakeholders occur (e.g., meeting with the experienced general manager), organize and participate in split sessions:

  One stream for treatment process and equipment.

  One stream for pumping and networks (led or co-led by the Network Operation Manager).

  Handling high turbidity and operational incidents.

  Integrate lessons from the water district (e.g., only the pulsator plant works adequately in high turbidity events) into network operations planning.

  Adjust network operation patterns during high-turbidity episodes.

  Coordinate with treatment colleagues on how plant constraints affect network operations.

Key Qualifications

• At least 3-5 years of experience in water/wastewater treatment.

• Experience in either the Municipal sector (MWSS, MWCI) or Industrial sector.