Network Administrator

Indra Philippines, Inc.; Makati; On-site; PHP 480,000 - 780,000; Full time

Job summary

Indra Philippines, Inc. in Makati, Philippines is seeking a Network Engineer to join our team to support and optimize enterprise networking environments. You will act as an escalation contact for L1 Network Admin Support and help maintain end-to-end network performance.

Responsibilities include configuring LAN/WAN/Wireless devices, routers and switches, security configurations, and patch management. You will coordinate with vendors and document deployment plans for changes.

Qualifications

• Graduate of Computer Science/Engineering or equivalent/related course.
• 2 years minimum working experience in network technical support.
• Solid network troubleshooting skills.
• Experience with LAN/WAN/Wireless.
• Excellent verbal and written communication skills.

Responsibilities

• Act as escalation contact of L1 Network Admin Support on networking-related incidents/service requests.
• Monitor and manage end-to-end Network performance using monitoring tools.
• Configure/maintain LAN/WAN/Wireless devices and routers/switches.
• Administer/configure network security and perform OS upgrades/patching.
• Create network deployment guides and participate with third-party vendors when needed.

Skills

Network troubleshooting

LAN/WAN/Wireless

Communication skills

Education

Bachelor’s degree in Computer Science/Engineering or related

Tools

Cisco devices

Lenovo devices

HPE devices

Huawei devices

Job description

Job Responsibilities

• Act as escalation contact of L1 Network Admin Support on networking-related incidents/service requests
• Monitor and manage continuous end-to-end Network performance using Network monitoring tools.
• Provides ideas and recommendations on the design of the network to improve Network performance and reliability for optimal operations.
• LAN access switch administration/configuration and troubleshooting
• Network router administration/configuration and troubleshooting
• Wireless access point/LAN controller administration/configuration and troubleshooting
• Routing table and ACL configuration and troubleshooting
• Network security administration/configuration and troubleshooting
• Installation/Deployment of enterprise network router/switch devices/appliances
• Network switch/router OS/firmware upgrade and bug/security patching
• Network capacity checking and performance management (e.g. checking of network device health, WAN links)
• Create/Provision VLANs
• Network troubleshooting and analysis using packet analyzer tools (i.e. packet tracing and analysis)
• Configure and monitor network device/systems availability and performance (e.g. via PRTG, Nagios, etc.)
• Network performance statistical data extract and reporting
• Create/Update, and verify MOP documentations (e.g. network deployment plan, config guides) for network-related changes
• Contact/Escalate to 3rd party or technology vendor (e.g. TAC) for technical support or RMA requests.

Qualifications

MINIMUM

• Graduate of Computer Science/Engineering or equivalent/related course
• 2 Year minimum working experience in network technical support/customer service
• Solid Network troubleshooting skills
• with experience in working with LAN / WAN / Wireless
• Excellent verbal and written communication skills

PREFERRED

• Graduate of Computer Science/Engineering or equivalent/related course
• at least 2-3 years solid working experience in network technical support and/or network administrator role
• Practical knowledge and experience in working with enterprise LAN / WAN / Wireless environments; preferably in administering/configuring CISCO, Lenovo, HPE, and/or Huawei Network Appliances
• General knowledge in server OS networking (i.e. Windows/Linux server OS connectivity troubleshooting & analysis)
• Knowledge in ITIL methodologies
• Excellent verbal and written communication skills
• CCNA/CCNP certification, a plus