Multilingual Casino Dealer (Korean/Mandarin) – Live Table Games

Newport World Resorts; Pasay; On-site; PHP 240,000 - 400,000; Full time

Job summary

Newport World Resorts in Pasay, Philippines seeks a Dealer (Korean/Mandarin speaker) to manage table games with skill and attention to detail. Compliance with gaming policies and delivering entertaining patron experiences are key.

Requirements include high school graduation and multilingual communication; no prior experience is required. Fresh graduates are encouraged to apply, with adaptability for shift work and a smoking environment.

Qualifications

• Proficient in speaking Mandarin or Korean.
• Candidate must be a high school graduate.
• No prior experience required.
• Experience or training in high-end customer service is an advantage.
• Possesses good communication, numerical, and customer service skills.
• Adaptable and capable of handling stressful and high-pressure situations.
• Willing to work on shifting schedules, including holidays and weekends.
• Amenable working in a smoking environment.
• Fresh graduates are encouraged to apply.

Responsibilities

• Deal table games with accuracy and attention to detail.
• Ensure accuracy when dealing cards, balls, wheels, and dice.
• Calculate and distribute winnings; collect losing bets.
• Maintain game integrity and prevent cheating.
• Announce chip and cash amounts; notify inspector if needed.
• Ensure correct cash, chips change transactions at all times.
• Manage float tray and cash buy-in entries.
• Monitor players' behavior; report suspicious activity.
• Show clean hands and prevent concealed cash or chips.
• Provide excellent customer service with professionalism.
• Explain game rules and procedures to players as needed.
• Address inquiries and identify incidents for escalation.

Skills

Mandarin/Korean proficiency

Good communication

Numerical skills

Customer service skills

Adaptability

Stress management

Shift work ability

Education

High school graduate

Job description

Newport World Resorts in Pasay, Philippines seeks a Dealer (Korean/Mandarin speaker) to manage table games with skill and attention to detail. Compliance with gaming policies and delivering entertaining patron experiences are key.

Requirements include high school graduation and multilingual communication; no prior experience is required. Fresh graduates are encouraged to apply, with adaptability for shift work and a smoking environment.