Mis Executive L2

Wipro; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

Wipro Limited in the Philippines is looking for an MIS Executive L2 to deliver timely, accurate MIS reports and dashboards for internal and external stakeholders, adhering to security and compliance standards.

The role requires 1-3 years of experience in MIS operations, strong data handling, and the ability to collaborate with management and clients to define information needs. You will ensure weekly, monthly or quarterly reporting cycles are met with zero errors and strict data quality.

Qualifications

• MIS (Ops) knowledge and reporting skills.
• 1-3 years of relevant experience.
• Ability to prepare timely MIS reports and dashboards.

Responsibilities

• Prepare timely and accurate MIS reports and dashboards per stakeholder requirements.
• Interact with management and clients to understand information needs.
• Ensure reports adhere to frequency (weekly/monthly/quarterly) and 100% accuracy.
• Maintain data security and compliance in reporting.

Skills

MIS Ops

Reporting

Stakeholder comm

Job description

Job Description - Mis Executive L2

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Role Purpose

The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance

Do

• Prepare timely and accurate MIS reports and dashboards as required by the stakeholders
  • Interact and work closely with management, internal stakeholders & clients to understand the business information needs
  • Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly)
  • Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any customized report
  • Track and follow up with relevant stakeholder for timely updation and data management of parameters (key SLA metrics such as run-rate etc.)
  • Generate account level reports (billable and non-billable) on forecasting, scheduling (both onshore and offshore) and performance against SLAs, CSAT, Quality etc.
  • Ensure zero non-compliances on process audit on data security and compliance
• Support and adopt tools and systems for efficient MIS generation and reporting system
  • Continuous support to the manager in rolling out new techniques and initiatives to increase productivity
  • Providing update to the manager on the progress of any new MIS initiatives
  • Perform periodic maintenance and servicing of MIS system to improve operational efficiency
  • Adopt new tools, technology solutions and develop capability through training to improve own productivity.
  • Develop analytical skills and understanding of statistical analysis to suggest improvement in the quality of analysis

Deliver

• No. Performance Parameter Measure 1. MIS Management and Reporting Quality of Analysis
• Zero errors in reports
• Zero non-conformance on timelines with respect to the client/ stakeholder requirements
• 2. Stakeholder Management Customised dashboards as per client and functional requirements
• Zero escalations on data reporting
• Zero non-conformance on security or compliance requirements
• 3. Team Management Team attrition %, Employee satisfaction score

Mandatory Skills: MIS (Ops)

.Experience: 1-3 Years

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.