Medium Business Inside Sales Manager - Italian Speaking

HP; España; On-site; PHP 4,364,000 - 6,182,000; Full time

Job summary

HP seeks a Medium Business Inside Sales Manager who speaks Italian to lead a team of Commercial Inside Account Executives and craft end-to-end account strategies for medium business accounts.

You will coach and develop team members to achieve quotas, expand the customer base, and strengthen relationships with customers and channel partners, driving sales performance across HP's portfolio.

Qualifications

• Bachelor's degree preferred but not required.
• Fluent Spanish is required.
• A good command of English is required.
• Proven experience in sales, account management, or a related role.
• Strong understanding of sales processes and strategies.
• Experience working with medium business accounts is preferred.

Responsibilities

• Team Leadership: Oversee a team of 10-15 iAEs, providing guidance, coaching, and support.
• Sales Coverage: Develop targeted business plans and allocate resources to achieve sales and margin goals.
• Pipeline Management: Maintain opportunity identification, qualification, and management; hunt new logos.
• Business Acumen: Develop budget plans and manage resource allocation based on market trends.
• Customer Retention & Growth: Retain customers while identifying upsell and cross-sell opportunities.
• Channel Sales: Build relationships with channel teams to enable alliance for successful implementation.
• Customer Experience: Coordinate with support teams to ensure a seamless experience.
• Recruitment & Training: Recruit, onboard, and train inside sales resources.
• Performance Management: Evaluate and guide employee performance.
• KPI Tracking: Define and track key performance indicators to measure team success.

Skills

Strategic account leadership

Executive presence

Sales planning & strategy

CRM proficiency

Cross-functional leadership

Negotiation

Communication

Italian language

Education

Bachelor's degree preferred

Tools

CRM systems

Sales analytics tools

Job description

Medium Business Inside Sales Manager - Italian Speaking

Description -

The Medium Business Inside Sales Manager leads a team of Commercial Inside Account Executives, developing end-to-end account strategies and driving sales engagement for medium business accounts, either directly or through channel partners. This role is responsible for guiding, coaching, and supporting team members to ensure individual development and overall sales effectiveness, with a focus on achieving sales quotas, expanding the customer base, and fostering strong relationships with both customers and channel partners.

Key Responsibilities

• Team Leadership : Oversee a team of 10-15 iAEs, providing guidance, coaching, and support to develop individual team members and drive overall sales effectiveness.
• Sales Coverage : Develop targeted business plans and allocate resources to achieve sales and margin goals, using tools like heatmaps and whitespace analysis.
• Pipeline Management : Maintain and analyze opportunity identification, qualification, and management; develop strategies to hunt new logos within low or no SOW accounts.
• Business Acumen : Develop budget plans and manage inside sales resource allocation based on market trends and data-driven forecasts.
• Customer Retention & Growth : Retain existing customers while identifying and pursuing upsell and cross-sell opportunities for PC++ (including headsets, displays, carepacks).
• Channel Sales : Build solid relationships with channel teams to enable iAE and PBM alliance for successful implementation.
• Customer Experience : Coordinate with customer support teams to address issues and ensure a seamless experience.
• Recruitment & Training : Recruit, onboard, and train inside sales resources to ensure skill and knowledge development, including specialization in PC++.
• Performance Management : Evaluate and guide employee performance, supporting individuals through sales challenges and managing results for all performers.
• KPI Tracking : Define and track key performance indicators to measure team success.

Education & Experience recommended:

• Bachelor's degree is preferred but not required.
• Fluent Spanish is required.
• A good command of English is required.
• Proven experience in sales, account management, or a related role.
• Strong understanding of sales processes and strategies.
• Experience working with medium business accounts is preferred.

Knowledge & Skills

• Strategic account leadership and the ability to act as the "account lead.".
• Strong collaboration skills and the ability to lead cross-functional teams.
• Expertise in outcome-based selling and crafting value propositions.
• Proficiency in digital and remote selling.
• Ability to manage complexity and drive portfolio-based outcomes.
• Knowledge in P&L management.

Knowledge & Skills

• Strong business acumen & executive presence
• Strong understanding of a modern IT (services) ecosystem. Deep expertise in HPs Outcome Based Sales value prop. & offerings
• Ability to develop strong relationships with influencers/decisions makers
• To navigate complex organizations to find expansion opportunities
• To lead meetings with high variety of senior-level stakeholders
• To leverage customer, industry, product and service knowledge to develop long-term growth strategies
• Culture of proactive business development, collaboration, accountability and follow-through with strong negotiation and deal closing skills
• Experience leading account teams on local and global scales
• Sales Technology : Leverage CRM systems and other tools to streamline operations and enhance productivity.
• Compliance : Ensure the inside sales team adheres to legal and ethical standards in all sales activities, including pricing, contracts, and customer interactions.
• Sales Planning & Strategy : Ability to develop targeted business plans and allocate resources based on market trends and data-driven forecasts.
• Analytical & Critical Thinking : Understand industry drivers and customer base to bridge HP solutions with account-relevant problems and opportunities.
• Organization & Time Management : Prioritize tasks, set goals, and manage time effectively.
• Leadership : Lead effectively in complex environments, influence channel partners, balance competing priorities, and drive team performance.
• Problem Solving : Navigate market complexities and develop practical solutions.
• Collaboration & Communication : Work closely with internal teams, channel partners, and customers to achieve business objectives.
• Technical Proficiency : Leverage technology and CRM systems to enhance productivity.
• New Technology & AI : demonstrated curiosity and confidence in adopting emerging tools and technologies-especially AI-to enhance sales performance, customer engagement, and productivity. The ability to quickly learn, adapt, and apply digital solutions in daily workflows, and to use AI insights to drive smarter decisions and more personalized customer interactions.

Education & Experience Recommended:

• Experience : Typically 10+ years of job-related