Master Technician

JRL Endaya Inc.; Laguna; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading automotive service company in Laguna is seeking a skilled Automotive Engineer to join their team. The candidate should have a Bachelor’s degree in Automotive Engineering and 3-5 years of hands-on experience in truck and automotive maintenance. Responsibilities include conducting vehicle diagnosis, performing mechanical repairs, and ensuring workshop safety standards. Strong interpersonal skills and a detail-oriented approach are essential for success in this fast-paced environment.

Qualifications

• 3-5 years of hands-on experience in truck and automotive maintenance and repairs.
• Familiarity with electrical and mechanical vehicle diagnosis.
• Detail-oriented and committed to continuous improvement.

Responsibilities

• Perform vehicle diagnosis across various systems.
• Handle multi-brand mechanical repairs and maintenance.
• Ensure safety standards are applied in workshop.

Skills

Problem-solving skills

Strong interpersonal skills

Financial literacy

Excellent written and verbal communication

Education

Bachelor’s degree in Automotive Engineering or related field

Job description

Customer Centricity

• Test drive with the customer and ensure transparency in all work.


• Demonstrate excellent problem-solving skills, quickly resolves vehicle issues to achieve high customer satisfaction.


• Maintains a positive and professional manner, even in challenging situation.


• Ensuring all the parts are returned.


• Good rapport-making skills and supports the shop manager to attain customer satisfaction.

Technical Management

• Perform vehicle diagnosis (e.g., electrical, air-conditioning, mechanical, and etc.).


• Perform vehicle mechanical repairs (e.g., under chassis, suspension and drivetrain).


• Perform vehicle maintenance (e.g., Oil change, brake cleaning, AC cleaning).


• Handles multi-brand expertise (e.g., German, American, Japanese and other European).


• Continuous learning of existing technical and new technical specifications of vehicle in order to sell parts at the right requirements.

Workshop Quality Management

• Apply and implement safety related tasks to technical team.


• Responsible in ensuring quality control of all technical team's task.


• Monitoring assignment of technician per system (e.g., tool room, assigned tool cady, used parts, & etc.).


• Adjust the workshop load depending on updates of appointment board and ensure efficiency of workshop.


• Always cooperate with the BCS Standards Implemented by BCS-MF.


• Monitor 5S of workshop and assignment of bay. Sets monthly general cleaning of the workshop.


• Act as back-up Parts Admin.


• Act as back-up Shop Manager.

Brand Management

• Representing and living the brand Bosch Car Services, you should always keep the four main pillars of the BCS concept in mind. BCS Ambassador (Brand Competence, Brand Tonality, Brand Benefits (Quality, Price performance ratio, Safety & Customer Orientation) Brand Image.

As an ambassador you transform the strengths of BCS brand values, and the brand promises, into a brand specific behavior at all times: towards customers, partners and colleagues in the BCS network.

• Educational Qualifications: Bachelor’s degree in Automotive Engineering or related field.


• Experience Level: 3-5 years of hands-on experience in truck and automotive maintenance and repairs.


• Skills and Competencies: Strong interpersonal skills, financial literacy, and excellent written and verbal communication.


• Working Conditions: Fast-paced automotive shop environment, occasionally exposed to noise and varying weather conditions.


• Qualities and Traits: Detail-oriented, problem-solver, team player, and committed to continuous improvement.