Mandarin Support Officer

J-K Netwok Services; Taguig; Remote; PHP 391,000 - 580,000; Full time

Benefits offered by this job

Company-provided laptop

Competitive base salary plus language'

Productivity/communication allowance

Medical reimbursement (upon regular</s

Bereavement cash assistance (upon reg)

Wedding cash gift (upon reg)

Government-Mandated Benefits

13th Month Pay

Life and accident insurance coverage

HMO coverage from Day 1 with dependnts

Access to digital learning platform

25 days PTO + 1 Birthday leave (upon)

Job summary

J-K Netwok Services is seeking a Mandarin Support Officer in Manila with a dayshift schedule. The role involves planning and executing marketing campaigns and events, coordinating demand generation, and managing data across marketing platforms.

Work-from-home setup, with prior experience in events and marketing communications required. The ideal candidate has a marketing-focused degree and 3–5 years of experience, including familiarity with Marketo or similar tools.

Qualifications

• Mandarin and English fluency required.
• Bachelor’s degree in Marketing or related field.
• 3–5 years in marketing communications with a focus on events.

Responsibilities

• Support execution of marketing campaigns and events.
• Assist in campaign setup, tracking, and data flow across marketing systems.
• Coordinate demand generation activities, lead uploads, and content publishing.
• Support virtual and onsite events, including event preparation, registration, and logistics.
• Monitor campaign performance and prepare reports, dashboards, and stakeholder updates.
• Ensure marketing data accuracy and maintain campaign records and metadata.
• Collaborate with cross-functional teams to ensure timely delivery of marketing projects.

Skills

Mandarin

English

Education

Bachelor’s degree in Marketing or related field

Tools

Marketo

Job description

Company Profile: An International Marketing Agency that provides creative solutions combining business, culture, and technology. Headquartered in New York, it has offices across all continents.

Position: Mandarin Support Officer
Company Industry: Media and Consultancy
Work Location: BGC, Taguig City
Work Schedule: Dayshift Schedule
Salary: Negotiable
Work Set-up: Work from home

BENEFITS:

• Company-provided laptop
• Competitive base salary plus language premium
• Productivity/communication allowance
• Medical reimbursement (upon regularization)
• Bereavement cash assistance (upon regularization)
• Wedding cash gift (upon regularization)
• Government-Mandated Benefits
• 13th Month Pay
• Life and accident insurance coverage from Day 1
• HMO coverage from Day 1, with 2 free dependents (upon regularization) and 4 dependents via salary deduction
• Access to a digital learning platform to support the development of your personal and professional skills
• Leave benefits: 25 days PTO + 1 Birthday leave (upon regularization)

REQUIREMENTS OF THE JOB:

• Open to Filipinos and Filipino-Chinese who are proficient in Mandarin & English.
• Bachelor’s degree in Marketing and any related courses.
• Having 3-5 years marketing communications (agency or client side) with a focus on event marketing and virtual events.
• Knowledgeable in client account management and project management methodologies, tools, and best practices.
• Strong understanding of marketing communications, including the planning and execution of both digital and traditional marketing initiatives.
• Familiarity with Marketo or other marketing automation platforms is highly preferred and considered an advantage.
• Ability to manage relationships across different stakeholders, work collaboratively and find resolutions for conflicts and issues

RESPONSIBILITIES OF JOB APPLICATION:

• Support Project Execution Leads in planning, coordinating, and executing marketing campaigns and events.
• Assist in campaign setup, project tracking, and ensuring smooth data flow across marketing systems.
• Coordinate demand generation activities, lead acquisition, lead uploads, and content publishing.
• Support the execution of virtual and onsite events, including event preparation, registration, and logistics.
• Monitor campaign performance and prepare reports, dashboards, and stakeholder updates.
• Ensure marketing data accuracy and maintain campaign records and metadata.
• Collaborate with cross-functional teams to ensure the timely delivery of marketing projects.

RECRUITMENT PROCESS: (MS TEAMS INTERVIEW)

• Paper Screening
• HR Interview
• Manager Interview
• Language Interview
• Job Offer