Mandarin Senior Project Operations Lead — Remote

J-K Netwok Services; Taguig; Remote; PHP 1,004,000 - 1,283,000; Full time

Benefits offered by this job

13th Month Pay

Sick leave & Vacation Leave

HMO

Telecommunication Allowance

Government Mandated Benefits

Visa eligibility

Other Benefits discussion

Job summary

J-K Netwok Services, a multinational design‑driven contact center, seeks a Mandarin Senior Project Operations Lead to oversee packaging artwork projects in a CPG setting. Fluency in Mandarin and English is required, with a strong background in artwork, printing, and digital asset creation.

You’ll work with marketing, R&D, sourcing, design agencies, and operations to ensure on‑time, cost‑effective delivery while guiding junior managers and driving process improvements.

Qualifications

• Open to Filipinos and Filipino-Chinese who can speak, read, and write Mandarin and English.
• Open to Foreign Nationals who are proficient in Mandarin and English.
• Bachelor’s degree in Marketing, Design, Project Management, or a related field.
• Proven experience managing end-to-end artwork, printing, and digital asset creation processes within a CPG environment.
• Having at least 10 years of experience in artwork management and packaging within CPG or FMCG industries, including 6 years in a team leadership role.

Responsibilities

• Collaborate closely with a key client’s global innovation and design teams, supporting the delivery of packaging artwork projects.
• Lead and manage end-to-end execution of packaging artwork projects within a CPG organization.
• Ensure the timely, cost-efficient delivery of high-quality artwork while driving continuous improvement initiatives.
• Partner with cross-functional teams to align execution with broader business objectives and operational goals.
• Oversee artwork project reporting, ensuring clear updates on progress, challenges, and proposed solutions.
• Proactively identify risks, bottlenecks, and potential delays in the artwork development process, implementing mitigation strategies.
• Manage and streamline feedback cycles by consolidating inputs to reduce revisions and improve efficiency.
• Serve as a mentor and coach to associate artwork project managers and project coordinators.

Skills

Mandarin language

English language

Project management

Team leadership

Adobe Creative Suite familiarity

Education

Bachelor's degree in Marketing / Design / Project Management

Tools

Asana

Trello

Monday.com

Jira

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Job description

J-K Netwok Services, a multinational design‑driven contact center, seeks a Mandarin Senior Project Operations Lead to oversee packaging artwork projects in a CPG setting. Fluency in Mandarin and English is required, with a strong background in artwork, printing, and digital asset creation.

You’ll work with marketing, R&D, sourcing, design agencies, and operations to ensure on‑time, cost‑effective delivery while guiding junior managers and driving process improvements.