Mandarin E-Commerce Supervisor

J-K Netwok Services; Metro Manila; On-site; PHP 558,000 - 670,000; Full time

Benefits offered by this job

Vacation Leave

Sick Leave

HMO

Life Insurance

Government-Mandated Benefits

Holiday Observance

Job summary

J-K Netwok Services in Manila is seeking a Mandarin E-commerce Supervisor to lead online sales across Shopee and TikTok Shop, develop strategies, and coordinate with Mandarin-speaking suppliers.

You will oversee listings, promotions, and campaigns, monitor performance, and collaborate with marketing and operations to enhance customer experience. On-site role in San Nicolas, Manila.

Qualifications

• Proven experience in building an e-commerce business from scratch or scaling operations.
• Experience in managing and leading livestreaming operations.
• Knowledgeable about Shopee and TikTok Shop operations, sales strategies, and digital marketing.

Responsibilities

• Develop and implement e-commerce strategies to increase online sales and brand awareness.
• Manage and optimize Shopee and TikTok Shop operations, including product listings, promotions, and sales campaigns.
• Translate product details, coordinate with Mandarin-speaking suppliers, vendors, or regional stakeholders, and resolve cross-border sourcing or operational issues.
• Monitor sales performance, inventory, pricing, and overall online business operations.
• Analyze market trends, customer behavior, and competitor strategies to identify business growth opportunities.
• Coordinate with Mandarin-speaking suppliers, partners, and stakeholders.
• Collaborate with marketing and operations teams to improve online business performance and customer experience.
• Support escalation handling, review customer inquiries or feedback, and coordinate with logistics and fulfillment teams to ensure smooth order tracking and delivery.

Skills

E-commerce strategy

Livestreaming management

Digital marketing

Cross-border coordination

Mandarin/English bilingual

Education

Undergraduate or Bachelor’s in Sales and Marketing

Business Administration

Tools

Shopee

TikTok Shop

Job description

Company Profile: This company is the main distributor of well-known local brands in personal care, beauty, and wellness.

Position: Mandarin E-commerce Supervisor
Industry: Fast-Growing Retail Company
Location: San Nicolas, Manila City
Schedule: Dayshift Schedule (Monday-Saturday at 8:30AM 5:30PM)
Salary: Php50,000-Php60,000 (Negotiable)
Work Set Up: Work On-site

BENEFITS:

• Vacation Leave and Sick Leave
• HMO
• Life Insurance
• Government-Mandated Benefits
• Follow Philippine Holidays
• The company will discuss other allowances.

REQUIREMENTS OF THE JOB:

• Open to Filipino or Filipino-Chinese candidates proficient in both Mandarin and English.
• Open to Undergraduates and Bachelor’s degree holders in Sales and Marketing, Business Administration, or a related field.
• Proven experience in building an e-commerce business from scratch or successfully scaling existing operations.
• Experience in managing and leading successful livestreaming operations.
• Knowledgeable about Shopee and TikTok Shop operations, sales strategies, and digital marketing.

RESPONSIBILITIES OF JOB APPLICATION:

• Develop and implement e-commerce strategies to increase online sales and brand awareness.
• Manage and optimize Shopee and TikTok Shop operations, including product listings, promotions, and sales campaigns.
• Translate product details, coordinate with Mandarin-speaking suppliers, vendors, or regional stakeholders, and resolve cross-border sourcing or operational issues.
• Monitor sales performance, inventory, pricing, and overall online business operations.
• Analyze market trends, customer behavior, and competitor strategies to identify business growth opportunities.
• Coordinate with Mandarin-speaking suppliers, partners, and stakeholders.
• Collaborate with marketing and operations teams to improve online business performance and customer experience.
• Support escalation handling, review customer inquiries or feedback, and coordinate with logistics and fulfillment teams to ensure smooth order tracking and delivery.

RECRUITMENT PROCESS:

• Paper Screening
• Initial interview with HR (Phone Interview)
• Face to face Final Interview
• Job Offer